HLTOHC007 — Recognise and respond to oral health issues

1 Identify variations in patient behaviour and habits.

• 1.1Identify opportunities to observe patient behaviour, physical functions, capabilities and habits that may indicate oral health issues or associated pain or discomfort.
• 1.2Observe, listen for self-reports and question patient, family or carer to determine whether the patient is experiencing pain or discomfort that may be associated with oral health issues.
• 1.3Access relevant information on contributing factors that may produce variation from normal behaviour.
• 1.4Apply safe manual handling techniques to support patients with special care needs.

2 Undertake basic visual oral check and questioning.

• 2.1Obtain consent from the patient, family or carer to conduct basic visual oral check and questioning.
• 2.2Ensure comfort of patient by developing trust and rapport, adapting environment based on patient needs.
• 2.3Provide support for patient’s head or chin if necessary, to enhance visual access without creating discomfort for the patient.
• 2.4Seek assistance from patient to open their own mouth to limit hand contact inside the mouth.
• 2.5Prepare and perform basic visual oral checks in line with own work role and use of standard precautions.
• 2.6Identify signs and symptoms of oral health issues that may indicate variation from normal and actively listen to and be aware of self-reports.

3 Follow up and promote ongoing oral health care.

• 3.1Complete documentation and reporting processes, using information from patient and family or carer or other relevant people as well as own observations in relation to oral health issues.
• 3.2Discuss oral health issues with patient and family or carer in line with organisational policies and procedures and respecting patient priorities and choices.
• 3.3Take appropriate action within work role, including liaising with supervisor in consultation with patient to ensure appropriate referral occurs.
• 3.4Use focussed communication strategies to provide information relevant to promoting and maintaining good oral health.
• 3.5Provide instruction to support patients to take a self-care approach to oral health in line with individual needs where possible.
• 3.6Identify and address key barriers to management or self-management of oral health.
• 3.7Review and monitor oral health issues.

What does an assessment tool for HLTOHC007 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for HLTOHC007 needs to address all 57 unit components: 3 elements with 17 performance criteria, 4 performance evidence requirements, 36 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for HLTOHC007?

Auditori pulls the current release of HLTOHC007 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for HLTOHC007 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing HLTOHC007 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of HLTOHC007, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.