HLTAHCS016 — Develop primary health care programs

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What an assessment for HLTAHCS016 must cover

52 assessable components: 5 elements (28 performance criteria), 3 performance evidence and 14 knowledge evidence requirements, plus 7 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Establish community needs and program scope.

1.1Use holistic approaches that support the community to take a self-determination approach to health.
1.2Identify community representatives and other individuals and organisations who play a role in local community health service provision.
1.3Create a process for community representatives and other individuals and organisations to be consulted and actively involved in the development of primary health care programs.
1.4Identify and assess existing community information and research that provides data about diseases of high incidence and health care needs and priorities.
1.5Consult with colleagues to obtain their perspectives and feedback on program needs and service gaps.
1.6Identify and consider government and non-government Aboriginal and/or Torres Strait Islander primary health strategies, policies, and resources that could support program development.

2 Plan primary health care programs.

2.1Follow agreed consultation and collaboration processes.
2.2Develop specific program objectives and key performance indicators based on identified health priorities.
2.3Determine program delivery and follow-up methods according to community needs, the nature of the health issue being addressed and operational constraints and opportunities.
2.4Determine human, financial and physical resource requirements and the actions required to facilitate their availability.
2.5Develop processes and procedures that address ethical and compliance requirements and are consistent with the principles underpinning work in Aboriginal and/or Torres Strait Islander health.
2.6Establish health monitoring and program evaluation criteria and processes.
2.7Document plans that include clear actions, responsibilities and timelines for implementation.
2.8Obtain organisational and community approval for proposed program, according to community protocols.

3 Organise program implementation.

3.1Follow organisational procedures for accessing additional financial resources.
3.2Organise required training based on the program plan.
3.3Access and arrange required internal and external services and resources for program delivery.
3.4Identify local roles and responsibilities for program delivery and consult with colleagues to plan practical details.

4 Communicate program details.

4.1Identify key internal and external health services stakeholders who need to be made aware of the program.
4.2Determine the best ways of providing information about the program based on its scope and specific audience needs.
4.3Provide information about the program and how it will be implemented to the community and other stakeholders.

5 Monitor and evaluate primary health care programs.

5.1Seek and review feedback from colleagues and client about the effectiveness of program delivery.
5.2Take action to make minor adjustments to delivery based on feedback received.
5.3Evaluate health care programs against agreed criteria.
5.4Identify program strengths and areas for improvement.
5.5Collect, document and use information and program data to identify service gaps and further opportunities.
5.6Communicate evaluation outcomes to community representatives and other stakeholders to inform future planning.
5.7Use evaluation as the basis for advocacy activities related to primary health care programs.

Performance evidence

develop one primary health care program for an Aboriginal and/or Torres Strait Islander community that focuses on a local priority health need, and includes: - two different sources of local community information as the basis for development - a documented development, implementation and evaluation plan - implementation procedures and resources tailored to local needs - supporting materials to promote the program
consult with all of the following in the process of developing the program: - community members - internal colleagues - external colleagues
for an actual program delivered, or according to case study information: - evaluate the effectiveness of program delivery - identify program strengths and areas for improvement

Knowledge evidence

organisational policies and procedures for: - obtaining additional financial resources - obtaining program approval
for identified current national, state or territory government and non-government Aboriginal and/or Torres Strait Islander health strategies and programs: - key objectives - key action areas - implications for local services and program development
guiding principles that underpin the work of Primary Health Networks (PHNS) and Aboriginal Medical Services (AMS) and the role of each in progressing those principles
roles and responsibilities of different people and organisations involved in primary health care and the role of collaboration: - internal - external
culturally appropriate consultation and approval processes for health care programs and local community protocols
types of information that inform primary health care programs: - community health profile and other local research - observations and anecdotal evidence from service provision - health research and strategies developed by state or territory and federal governments - current local health issues and priorities
types of delivery and follow-up methods for primary health care programs, and the constraints and opportunities for the local community: - one-to-one interactions during service provision - special clinics (permanent and mobile) - outreach services - care coordination - service integration - special provisions for travel to specialist services - telehealth services - recall and reminder protocols
potential internal and external resource requirements: - human: - additional training - specialist expertise - more people to provide services - financial: - short term - long term - physical: - facilities in which to provide services - medical equipment and supplies - technology infrastructure for increased online delivery/telehealth services - vehicles for transporting clients
types of processes and procedures impacted by specific ethical and compliance requirements: - confidentiality - record maintenance - reporting, including to funding bodies - data collection - client follow-up and recall protocols
key principles and concepts that underpin the provision of primary health care and how these translate into planning and implementation in the local area: - focus on core priority areas - collaboration, engagement and self-determination - models of primary health care and their key benefits and limitations, including functional, team and client assignment - holistic client-centred care - strengths-based approaches - evidence-based practice: - evidence-based practice as best practice - what constitutes reliable evidence - current evidence-based approaches in priority areas of Aboriginal and/or Torres Strait Islander health
key stages of the program planning and implementation cycle and the requirements at each stage in the context of primary health care in Aboriginal and/or Torres Strait Islander communities: - research - planning - development - implementation - evaluation
considerations for program development: - how to define what is needed for different program and activity types - information sources for specific program type - tailoring of implementation to local participant needs - how to identify when specialist expertise may be needed - the potential complementary role of traditional healing methods
types of communication strategies for encouraging use of primary health care programs
methods used to monitor and evaluate primary health care programs: - staff and client evaluation questionnaires - debriefs with those delivering specific activities - evaluation of complaints or problems with service provision - data collected on uptake of program activities - data collected on health outcomes for clients

Foundation skills

Reading skills: interpret detailed familiar organisational procedures interpret varied, unfamiliar and potentially complex information about health issues from research, funding and strategy documents.
Writing skills: structure and draft program planning and implementation documentation and procedures integrate and link information from diverse sources in program implementation information.
Oral communication skills: facilitate community and team consultations and negotiations using open probe questions and active listening.
Numeracy skills: interpret and analyse potentially complex financial and health research data develop financial estimates and scenarios using complex calculations.
Teamwork skills: work collaboratively with both internal and external colleagues.
Planning and organising skills: establish implementation plan that involves diverse logistical elements.
Technology skills: create, structure and format digital planning documentation.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing HLTAHCS016

What does an assessment tool for HLTAHCS016 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for HLTAHCS016 needs to address all 52 unit components: 5 elements with 28 performance criteria, 3 performance evidence requirements, 14 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for HLTAHCS016?

Auditori pulls the current release of HLTAHCS016 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for HLTAHCS016 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing HLTAHCS016 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of HLTAHCS016, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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