FBPPPL3007 — Support and mentor individuals and groups
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What an assessment for FBPPPL3007 must cover
44 assessable components: 2 elements (9 performance criteria), 5 performance evidence and 25 knowledge evidence requirements, plus 5 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Support others in the work area
- 1.1Mentor individuals to meet work requirements according to workplace procedures
- 1.2Compare individual work performance against expected workplace standards
- 1.3Monitor performance and take appropriate action according to workplace procedures
- 1.4Provide feedback to individual on performance according to workplace procedures
- 1.5Model good behaviour and performance consistent with workplace expectations
2 Facilitate group processes
- 2.1Determine purpose of group process, and plan group involvement
- 2.2Gather information and develop proposed process outcome through discussions with group
- 2.3Engage members of group to ensure decisions are made and agreed according to workplace procedures
- 2.4Record agreed outcomes and implement process in a timely manner
Performance evidence
- An individual demonstrating competency must satisfy all of the elements and performance criteria in this unit.
- There must be evidence that the individual has supported and mentored at least one individual, and at least one group (of at least three people), to achieve agreed outcomes, including:
- modelling behaviour and performance consistent with company policy and procedures
- effectively supporting others
- providing meaningful feedback on individual and group performance.
Knowledge evidence
- An individual must be able to demonstrate the knowledge required to perform the tasks outlined in the elements and performance criteria of this unit. This includes knowledge of:
- company policies and procedures as they apply to the work area
- regulations and legislative requirements, including:
- sexual discrimination
- harassment and bullying
- equal employment opportunity
- anti-discrimination
- racial vilification
- work health and safety
- food safety
- environmental management
- industry awards and workplace agreements to develop an awareness of the main issues covered as they affect day-to-day work arrangements
- techniques for structuring and explaining work-related information to meet the needs of people in the work area
- interpersonal communication skills, including appropriate questioning, listening and feedback techniques
- communication strategies for working effectively with both individuals and groups
- workplace arrangements for training and assessment and related responsibilities
- boundaries of responsibility and related procedures for feedback, counselling and disciplinary procedures
- formal arrangements and responsibilities for mentoring others relating to work role
- meeting procedures and recording requirements relevant to the workplace
- basic group process facilitation procedures, including:
- planning group processes
- identifying the purpose
- confirming the appropriate attendance
- decision making
- documenting basic group processes.
Foundation skills
- Learning: Contribute to continuous improvement of current work practices by analysing issues
- Writing: Accurately record and complete organisational documents using clear language and correct spelling, grammar and terminology
- Oral communication: Effectively participate in verbal exchanges using collaborative and inclusive techniques, including active listening and questioning, and reading of verbal and non-verbal signals to convey and clarify information
- Oral communication: Use a range of strategies to establish a sense of connection and build rapport with co-workers
- Oral communication: Effectively deal with disagreements and misunderstandings as they arise
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
See what you get before you start
Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing FBPPPL3007
What does an assessment tool for FBPPPL3007 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for FBPPPL3007 needs to address all 44 unit components: 2 elements with 9 performance criteria, 5 performance evidence requirements, 25 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for FBPPPL3007?
Auditori pulls the current release of FBPPPL3007 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for FBPPPL3007 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing FBPPPL3007 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of FBPPPL3007, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- FBPPPL1001 — Communicate workplace information
- FBPPPL2001 — Participate in work teams and groups
- FBPPPL2002 — Work in a socially diverse environment
- FBPPPL3003 — Participate in improvement processes
- FBPPPL3004 — Lead work teams and groups
- FBPPPL3005 — Participate in an audit process
- FBPPPL3006 — Report on workplace performance
- FBPPPL3008 — Establish compliance requirements for work area
- FBPPPL4001 — Manage people in the work area
- FBPPPL4002 — Plan and coordinate production equipment maintenance
- FBPPPL4003 — Schedule and manage production
- FBPPPL4005 — Manage supplier agreements and contracts
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