FBPCDS2002Provide and present wine tourism information

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What an assessment for FBPCDS2002 must cover

76 assessable components: 3 elements (16 performance criteria), 12 performance evidence and 43 knowledge evidence requirements, plus 5 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Provide general overview of the Australian wine industry

  • 1.1Provide a brief history of Australian viticulture and wine production to visitors on request
  • 1.2Identify the main wine grape growing regions of Australia and explain distinguishing features in response to visitor enquiries
  • 1.3Describe the position of Australian wines in relation to world markets
  • 1.4Explain the risk from visitors bringing phylloxera into quarantine areas and describe procedures for controlling and minimising this risk
  • 1.5Identify and comply with workplace requirements for visitor access, health and safety in the workplace and the provision of information

2 Provide general regional information

  • 2.1Identify and describe grape varieties commonly grown in the region
  • 2.2Explain the location of tourist information centre and other local tourist attractions to visitors and provide information about special events
  • 2.3Provide a brief outline of local history to visitors
  • 2.4Maintain current details about local facilities and provide to visitors on request
  • 2.5Provide contact names and locations of local wineries to visitors on request
  • 2.6Access and provide current local tourist information brochures and online information

3 Provide general information about the organisation and its products

  • 3.1Provide a brief history of the organisation to visitors
  • 3.2Explain the role of the cellar door operations within the workplace
  • 3.3Identify the countries to which workplace products are exported and provide information about exported products to visitors
  • 3.4Explain the Australian wine awards system to visitors and application to the workplace product range
  • 3.5Explain key wine industry bodies, events and their functions to visitors

Performance evidence

  • accessed information about the history and product range of the organisation, regional and Australian wines
  • accessed workplace information to identify wine industry tourism promotion requirements
  • provided tourism information appropriate to the needs of visitors to the cellar door
  • explained phylloxera threats and prevention measures to visitors
  • maintained cellar door information resources and display areas
  • used digital tools to access and present wine industry information
  • presented clear and accurate wine tourism information covering:
  • wine varieties and production in the local region
  • main wine grape growing regions in Australia
  • links to history, tourism information and other wineries
  • workplace wine products and exports
  • wine industry bodies and awards.

Knowledge evidence

  • brief history of Australian wine production:
  • first planting of vines in Australia, including where and when
  • key successes and challenges in wine industry development
  • structure of the industry
  • trends in styles produced
  • location and key distinguishing features of Australia’s main wine grape growing regions:
  • climate and soil
  • grape varieties and wine styles
  • specific viticultural and vinification techniques
  • key brands
  • key features of local wine grape growing region:
  • climate
  • soil
  • grape varieties
  • wine styles
  • specific viticultural and vinification techniques
  • key brands
  • position of Australian wine in the world market:
  • quantity and value of Australian exports
  • major importers of Australian wine
  • key brands exported
  • label interpretation and Australian wine label integrity program
  • the threat of phylloxera to the Australian wine industry:
  • quarantine areas
  • effect of phylloxera on vine and wine
  • steps winery and vineyard visitors can take to minimise risk of transferring infection
  • regional and local information:
  • overview of history
  • local events
  • local attractions, facilities and essential services
  • key Australian wine industry bodies and their purpose
  • organisation information:
  • history
  • parent company or owners
  • size and production capacity
  • key brands
  • product and service range
  • workplace policy and procedures with regard to:
  • visitor service and interaction
  • providing information and advice
  • health and safety in the workplace hazards and controls
  • procedures and responsibility for reporting problems
  • effective presentation skills and techniques.

Foundation skills

  • Reading: Gather and interpret tourism information from various sources
  • Oral Communication: Use clear language to convey industry-specific information appropriate to visitor Use active listening skills to respond to questions from visitors and to provide information that meets visitor needs
  • Navigate the world of work: Understand biosecurity and health and safety in the workplace requirements relevant to own role
  • Interact with others: Use accepted practices and protocols for communicating with people external to the organisation
  • Get the work done: Use the main features and functions of digital tools to identify and convey tourism information

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing FBPCDS2002

What does an assessment tool for FBPCDS2002 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for FBPCDS2002 needs to address all 76 unit components: 3 elements with 16 performance criteria, 12 performance evidence requirements, 43 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for FBPCDS2002?

Auditori pulls the current release of FBPCDS2002 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for FBPCDS2002 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing FBPCDS2002 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of FBPCDS2002, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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