CPPREP4124 — End tenancy

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What an assessment for CPPREP4124 must cover

58 assessable components: 4 elements (18 performance criteria), 4 performance evidence and 36 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Respond to landlord request to end tenancy.

1.1Identify and record circumstances for ending tenancy.
1.2Notify landlord of responsibilities and obligations according to tenancy agreement and legislative requirements and record communication.
1.3Communicate request to end tenancy to tenant and identify options to provide additional services.
1.4Prepare documentation to end tenancy and provide to tenant according to legislative requirements.
1.5Document termination date and the processes undertaken to end tenancy.

2 Respond to tenant request to end tenancy.

2.1Identify and record circumstances for ending tenancy.
2.2Notify tenant of responsibilities and obligations according to tenancy agreement and document communication.
2.3Communicate request to end tenancy to landlord and identify options to provide additional services.
2.4Prepare documentation to end tenancy and provide to tenant according to legislative requirements.
2.5Document termination date and the processes undertaken to end tenancy.

3 Terminate tenancy due to breach of conditions.

3.1Notify tenant of breach according to legislative requirements, discuss rectification and obligations according to tenancy agreement and record communication.
3.2Record communication with landlord about breach of tenancy including instructions for action.
3.3Action processes to terminate tenancy when resolution of issues cannot be reached.
3.4Collate evidence of breach of tenancy and prepare documentation to take legal possession of property according to legislative requirements.

4 Coordinate end of tenancy.

4.1Prepare outgoing property inspection report according to legislative requirements.
4.2Negotiate with tenant for rectification of issues with regard to property condition and refer unresolved issues for external review.
4.3Identify arrangements for bond release according to legislative requirements.
4.4Implement process to re-let property.

Performance evidence

prepare written advice for at least one tenant detailing requirements to successfully end tenancy
document a process to negotiate with at least one tenant for rectification of any issues with property condition for release of bond
prepare written advice to landlord in circumstances of breach of lease that includes actions to be taken
prepare statutory notices to end at least one tenancy that complies with legislative requirements for each of the following circumstances: breach of tenancy agreement, landlord personal reasons, possession of property.

Knowledge evidence

real estate tenancy management services
legislation relating to property management in the state or territory of operation
role of agent in managing tenancy
rights and obligations of agent, landlord and tenant during tenancy
ethical practice associated with tenancy agreements, including disclosure
inspecting tenanted premises: notice to tenant
inspecting tenanted premises: reports
inspecting tenanted premises: communication to landlord
rent: payment
rent: receipting, banking and recording
rent: rent arrears
rent: rent increases
rent: rent reviews
components of tenancy agreements: condition report and disclosure statements
components of tenancy agreements: fixed and periodic terms
components of tenancy agreements: format of agreements
components of tenancy agreements: legal obligations of agent, landlord and tenant
components of tenancy agreements: rents, security deposits and bond moneys
processes for receiving and responding to tenant requests to end tenancy
processes for receiving and responding to landlord requests to end tenancy
breaches of tenancy agreement or conditions
termination of leases and tenancy agreements: relevant documentation
termination of leases and tenancy agreements: rents, security deposits and bond moneys
termination of leases and tenancy agreements: rights of landlords and tenants
bond claims and repayments, legal requirements and agency procedures
tribunal orders and possession
legislation relating to ending tenancies in the state or territory of operation
scope of authority and limitations of work role, responsibility and professional abilities
sources of advice about ending tenancy arrangements
advice that must be given to tenants according to the state or territory of operation
tenancy record keeping policies and procedures
privacy standards and confidentiality in relation to tenant and landlord
agency property records: key features of a records management system
agency property records: reasons for maintaining property records
agency property records: types of property records
communication strategies for responding to client complaints.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing CPPREP4124

What does an assessment tool for CPPREP4124 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CPPREP4124 needs to address all 58 unit components: 4 elements with 18 performance criteria, 4 performance evidence requirements, 36 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for CPPREP4124?

Auditori pulls the current release of CPPREP4124 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CPPREP4124 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing CPPREP4124 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CPPREP4124, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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