CPPACC5019Coordinate the development and implementation of DDA Action Plans

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What an assessment for CPPACC5019 must cover

49 assessable components: 5 elements (17 performance criteria), 2 performance evidence and 30 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Establish client relationship.

  • 1.1Negotiate to confirm contractual arrangements with client, and document and store agreement according to regulatory and workplace requirements.
  • 1.2Work with client to develop a comprehensive client brief for Action Plan development and implementation.
  • 1.3Obtain information on client’s business operations, services offered, staff profiles and business premises according to workplace requirements.
  • 1.4Negotiate with client to document a work plan for the coordination and implementation of the Action Plan.

2 Engage senior management in development process.

  • 2.1Consult with relevant persons to develop a strategy and processes for communicating with, and engaging, senior management in the development of the Action Plan.
  • 2.2Obtain agreement from senior management to take a lead role in the development of the Action Plan.
  • 2.3Identify training needs and resources required to assist senior managers in taking a lead role in the development of the Action Plan.
  • 2.4Deliver training to assist senior managers in developing the Action Plan according to workplace requirements.

3 Work with client to coordinate Action Plan development.

  • 3.1Identify organisational staff required to facilitate development of the Action Plan.
  • 3.2Identify training needs and resources required to assist staff to facilitate development of the Action Plan.
  • 3.3Develop and deliver training to assist staff to facilitate Action Plan development according to workplace requirements.

4 Work with client to monitor progress of Action Plan development.

  • 4.1Assist client to develop Action Plan and provide expert advice required to ensure satisfactory progress.
  • 4.2Assist client to develop policies and programs to support Action Plan according to regulatory and workplace requirements.
  • 4.3Assist client to review draft Action Plan to ensure readiness for formal endorsement by senior management and subsequent lodgement according to regulatory requirements.

5 Work with client to monitor Action Plan implementation.

  • 5.1Assist client to implement Action Plan according to regulatory and contractual requirements.
  • 5.2Assist client to monitor achievement of milestones identified in Action Plan according to regulatory and contractual requirements.
  • 5.3Assist client to manage regular review of the Action Plan according to regulatory and contractual requirements.

Performance evidence

  • meets the requirements of the Disability Discrimination Act 1992 (DDA) (or its successor) or relevant state/territory anti-discrimination legislation
  • includes goals and targets to ensure results are measurable, and timeframes and evaluation strategies are achieved.

Knowledge evidence

  • Commonwealth DDA and similar state and territory anti-discrimination legislation and regulations requiring the completion of Action Plans or similar documents and relevant to access advice:
  • anti-discrimination and disability discrimination
  • building control including local government regulations and by-laws
  • National Construction Code (NCC) building classifications and access requirements
  • National Disability Insurance Scheme (NDIS) Specialist Disability Accommodation Design Standard (or its successor)
  • Livable Housing Australia Livable Housing Design Guidelines (or its successor)
  • principles of universal design
  • privacy and confidentiality
  • consultation processes
  • interpersonal communication strategies used to effectively relate to people from a range of social, cultural and ethnic backgrounds and with a range of physical and cognitive abilities
  • methods for facilitating group processes
  • methods for identifying training needs and developing and delivering training programs to support Action Plan development
  • principles and techniques associated with:
  • change management
  • coaching
  • communication
  • goal setting
  • group dynamics
  • motivation
  • negotiation
  • planning
  • processes for developing policies and programs to achieve legislative objectives of the DDA or similar state and territory legislation
  • range of presentation formats for conveying information to participants of the Action Plan development process
  • relevant industry codes of practice and ethics
  • types of disability and limitations that each disability places on an individual’s ability to access the environment
  • workplace requirements for facilitating the development of DDA or similar Action Plans:
  • client service
  • documentation, reports and records administration
  • Action Plan format, lodgement and implementation requirements
  • work role boundaries - responsibilities, limitations and professional abilities.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing CPPACC5019

What does an assessment tool for CPPACC5019 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CPPACC5019 needs to address all 49 unit components: 5 elements with 17 performance criteria, 2 performance evidence requirements, 30 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for CPPACC5019?

Auditori pulls the current release of CPPACC5019 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CPPACC5019 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing CPPACC5019 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CPPACC5019, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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