CHCDFV006 — Counsel clients affected by domestic and family violence
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What an assessment for CHCDFV006 must cover
35 assessable components: 4 elements (24 performance criteria), 2 performance evidence and 9 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Establish confidence
- 1.1Review existing case information as the basis for work
- 1.2Use interpersonal skills to establish a professional relationship with clients based on confidence and support
- 1.3Conduct interviews and interactions with clients in a safe environment and in a participatory and confidential manner
- 1.4Show sensitivity to cultural, family and individual differences and any specific needs
- 1.5Explain and promote rights and responsibilities of client, their family and worker throughout client contact
- 1.6Mutually determine appropriate structures, timeframes and protocols
- 1.7Apply organisation standards and procedures and comply with legislative and statutory requirements
2 Explore issues
- 2.1Use appropriate questioning to encourage clients to explore and acknowledge their fears, concerns and personal capabilities
- 2.2Encourage those who use violence to take personal responsibility for their actions
- 2.3Use facilitation skills to encourage exploration of emotions and experiences that will assist in reflection of issues
- 2.4Analyse and respond to any indications of risk or threats to safety according to the degree and nature of the risk to client, their family and/or worker
- 2.5Explore services and resources to meet needs of client and their family in accordance with organisation standards and procedures
- 2.6Provide accurate and relevant information designed to develop awareness and understanding of domestic violence
- 2.7Encourage client self- determination by using opportunities which assist clients to identify issues, set personal goals and make informed choices to enhance the safety of the client and their family
- 2.8Encourage clients to recognise decisions and changes needed to assist them to achieve their goals
- 2.9Acknowledge progress and encourage and support self-management of issues
3 Identify future directions
- 3.1Identify and document future services and support required by the client and plan their delivery in consultation with client, their family and other appropriate people
- 3.2Jointly identify client information needs and agree and implement actions to satisfy these as appropriate
- 3.3Provide opportunities for client and their family to obtain information and develop skills
- 3.4Use questioning and reflection to assist the client to make positive choices and changes as necessary
- 3.5Maintain records of participation and progress according to organisation standards and procedures
4 Evaluate own communication
- 4.1Reflect on and evaluate own communication with clients
- 4.2Recognise the effect of own values and beliefs on communication with clients
- 4.3Identify and respond to the need for development of own skills and knowledge
Performance evidence
- counselled and collaboratively developed and documented support plans with at least 3 clients affected by domestic and family violence, using the following interpersonal communication and counselling techniques: • attending behaviours – active listening • reflection of content, summarising • questioning skills – open, closed, simple and compound questions • client observation skills • noting and reflecting skills • providing client feedback
- completed a structured process of self-reflection and evaluation of own communication used during the 3 interactions.
Knowledge evidence
- legal and ethical considerations (national and state/territory) for workers interacting with clients affected by domestic and family violence, and how these are applied in organisations and individual practice: • codes of conduct • discrimination • duty of care • human rights • mandatory reporting • privacy, confidentiality and disclosure and its limitations in domestic and family violence work • records management • rights and responsibilities of: • workers and employers • individuals, families, the community and society to minimise or prevent domestic violence • work role boundaries – responsibilities and limitations • work health and safety
- domestic violence and its context, including: • social, historical, political and economic context of domestic violence, including types and nature of domestic violence, power and gender issues, child abuse and associated criminal issues • prevalence of myths, unhelpful beliefs, attitudes and practices in the broader society regarding domestic violence and their effects on individuals’ rights to safety and autonomy
- domestic violence indicators and procedures for undertaking assessment of needs of client and client’s family
- counselling techniques that will explore client issues and encourage client’s self determination to enhance client and client’s family’s safety
- respectful strategies that will assist in client self-determination which enhances client and their family’s safety
- organisation procedures, practices and standards for: • client assessment • allocation of services • case management • interviewing • use of resources • programmed intervention • referral
- groups represented within the local community (e.g. cultural, religious, language, sexual identity, age and disability) and an understanding of the issues that arise when working with those groups
- referral sources and associated protocols
- self-evaluation practices, including: • how to recognise own biases • impact of own values on the counselling relationship.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Questions about assessing CHCDFV006
What does an assessment tool for CHCDFV006 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CHCDFV006 needs to address all 35 unit components: 4 elements with 24 performance criteria, 2 performance evidence requirements, 9 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for CHCDFV006?
Auditori pulls the current release of CHCDFV006 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CHCDFV006 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing CHCDFV006 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CHCDFV006, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- CHCDFV001 — Recognise and respond appropriately to domestic and family violence
- CHCDFV002 — Provide support to children affected by domestic and family violence
- CHCDFV003 — Promote community awareness of domestic and family violence
- CHCDFV004 — Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities
- CHCDFV005 — Provide domestic and family violence support in non-English speaking background communities
- CHCDFV007 — Work with users of violence to effect change
- CHCDFV008 — Manage responses to domestic and family violence in family work
- CHCDFV009 — Establish change promoting relationship with users of domestic and family violence
- CHCDFV010 — Promote accountability and assist users of domestic and family violence to accept responsibility
- CHCDFV011 — Establish and maintain the safety of people who have experienced domestic and family violence
- CHCDFV012 — Make safety plans with people who have been subjected to domestic and family violence
- CHCDFV013 — Manage domestic and family violence screening and risk assessment processes
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