BSBSTR501 — Establish innovative work environments

Elements & performance criteria

Performance evidence

• The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
• establish at least two different procedures and practices that foster innovation in areas of work practice, including at least three of the following:
• collaborative work arrangements
• building team capacity to contribute to innovation
• providing formal and informal learning opportunities
• evaluating ideas of innovation in work environment
• celebrating and encouraging innovation
• consulting with relevant stakeholders
• changing physical work environment, including designing, fitting-out and decorating workspaces
• communicating and sharing of ideas and feedback.
• In the course of the above, the candidate must:
• reinforce the value of innovation to the vision and objectives of the organisation
• model behaviour, including:
• being receptive to ideas
• giving constructive advice
• establishing and maintaining relationships based on mutual respect and trust
• taking considered risks that provide opportunities for innovation
• support innovation and collaboration of ideas to make improvements.

Knowledge evidence

• The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
• concepts and theories of innovation
• context for innovation in the workplace, including:
• core business values
• overall objectives
• broader environmental context
• value and benefit of innovative ideas and projects
• factors and tools that motivate individuals
• creative thinking and innovative work practices
• ways of celebrating and promoting innovation in the workplace
• approaches to management and leadership and how they support and hinder innovation
• challenges and barriers to innovation and ways of overcoming them, including:
• rewarding and celebrating innovation
• coaching and learning
• modelling behaviour and managing the physical environment.

Foundation skills

• Reading: Interprets and evaluates information that may deal with complex ideas related to issues both within and outside a given workplace context
• Writing: Develops information for others using language to suit the context and audience
• Oral communication: Presents ideas and concepts to a range of audiences using structure and language to suit the audience Uses active listening and questioning to discuss and clarify information and to confirm understanding
• Self-management: Takes responsibility for implementing practices and procedures to achieve organisational objectives in innovation according to role requirements Accepts responsibility for planning and implementing tasks and practices to achieve organisational goals, negotiating key aspects with others and taking into account current capabilities and needs
• Initiative and enterprise: Develops new and innovative ideas through exploration, evaluation, analysis and critical thinking
• Teamwork: Uses required communication techniques to build rapport and foster strong relationships with co-workers in a range of work contexts Uses inclusive and collaborative techniques to share, promote and convey complex information about new ideas and systems within the workplace Facilitates a climate where people feel comfortable suggesting and discussing improvements and new ideas
• Problem Solving: Uses problem solving processes to identify, assess and respond to challenges and risks around innovation

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

Questions about assessing BSBSTR501