AVIF0035 — Manage human factors in aviation operations
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What an assessment for AVIF0035 must cover
77 assessable components: 2 elements (12 performance criteria), 17 performance evidence and 48 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Manage personal performance
- 1.1Pre- and post-operational personal condition is managed to ensure safe and effective performance
- 1.2Individual performance when conducting aviation operations is monitored against workplace standards, procedures and requirements
- 1.3Degradation of physiological condition is recognised and appropriate strategies are implemented to ensure safe outcome of aviation operations
- 1.4Degradation of psychological condition is recognised and appropriate strategies are implemented to ensure safe outcome of aviation operations
- 1.5Sources of stress are identified and managed to maintain a safe aviation operating environment
- 1.6Limitations to personal performance are communicated to crew/team to maintain a safe aviation operating environment
2 Communicate effectively within an aviation environment
- 2.1Effective listening skills are applied
- 2.2Questions are used to gain additional information
- 2.3Information received is clarified/confirmed, interpreted and accurately communicated or reported with due observation of ethics and protocols required of the operational environment
- 2.4Communication is undertaken in varying situations with culturally diverse, familiar and unfamiliar individuals, teams and crews
- 2.5Appropriate protocols and procedures are followed when using communications systems during routine and contingency aviation operations
- 2.6Responses are sought and provided to others in a timely manner
Performance evidence
- applying effective listening techniques
- applying effective questioning techniques to obtain information and clarify information while communicating with others
- applying effective verbal and non-verbal communication techniques
- identifying symptoms of deterioration in own physiological condition that might endanger the safety of aviation operations and taking appropriate corrective action
- identifying symptoms of deterioration in own psychological condition that might endanger safety of aviation operations and taking appropriate corrective action
- implementing contingency plans
- maintaining compliance with relevant regulatory requirements, including avoiding alcohol and drugs before and when conducting aviation operations
- managing and controlling individual symptoms of stress before and when conducting aviation operations
- managing aspects of lifestyle that may impact upon personal performance
- managing and monitoring own physical performance
- managing and monitoring own psychological performance
- modifying activities depending on workplace contingencies, situations and environments
- reading, interpreting and following relevant instructions, regulations, procedures, information and signs
- reporting and/or rectifying problems, faults or malfunctions promptly in accordance with workplace procedures
- responding appropriately to cultural differences in the workplace
- working collaboratively with others
- working systematically with required attention to detail without injury to self or others, or damage to goods or equipment
Knowledge evidence
- aspects of lifestyle that may adversely influence personal physiological condition
- aspects of lifestyle that may adversely influence personal psychological condition
- crew coordination, including:
- basic principles of crew coordination
- verbal and non-verbal communication factors
- barriers to communication
- listening skills
- assertion skills
- factors affecting decision- making processes
- poor crew coordination factors
- communication, including:
- attitude
- personality
- judgement
- leadership style
- leadership qualities
- effects of stress on personal performance and ways of managing and controlling the various stressors that may impact on aviation operations, including:
- concepts of fatigue
- environmental stress symptoms, causes and effects
- ergonomics of control systems and instruments
- principles of stress management
- short and long-term stressor effects on performance
- stress and arousal interaction
- fitness for aviation operations relevant to own role, including:
- basic health
- health and fitness
- alcohol
- drugs
- blood donations
- hyperventilation
- atmospheric pressure changes
- anatomy of the ear
- vision, spatial disorientation and illusions
- motion sickness
- acceleration ‘g’ effects
- toxic hazards
- the atmosphere and associated problems
- hypoxia
- human factor considerations
- human factors that may influence personal performance during aviation operations
- relevant sections of Civil Aviation Safety Regulations (CASRs) and Civil Aviation Orders related to human factors and human performance
- relevant work health and safety (WHS) procedures and regulations
- aviation operations:
- flight operations
- flight support operations
- ground operations
- multi-crew
- single pilot
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing AVIF0035
What does an assessment tool for AVIF0035 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for AVIF0035 needs to address all 77 unit components: 2 elements with 12 performance criteria, 17 performance evidence requirements, 48 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for AVIF0035?
Auditori pulls the current release of AVIF0035 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for AVIF0035 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing AVIF0035 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of AVIF0035, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- AVIF0016 — Manage network data links
- AVIF0017 — Develop a risk management plan for beyond visual line of sight operations
- AVIF0018 — Manage risks with unmanned aerial systems (UAS) beyond visual line of sight (BVLOS)
- AVIF0019 — Implement complex human factors in remote pilot aircraft systems beyond visual line of sight (BVLOS)
- AVIF0020 — Manage human factors and situational awareness in an aviation operational environment
- AVIF0021 — Manage human factors in remote pilot aircraft systems operations
- AVIF0022 — Maintain work health and safety procedures in remote pilot aircraft systems
- AVIF0023 — Apply aircraft safety procedures
- AVIF0024 — Provide first aid in an aviation environment
- AVIF0026 — Implement aviation risk management processes
- AVIF0027 — Implement aviation fatigue risk management processes
- AVIF0028 — Manage aviation risk
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