UEEEC0032 — Fault find and repair high-volume office equipment

1 Prepare to find and repair faults

• 1.1Work health and safety (WHS)/occupational health and safety (OHS) requirements and workplace procedures for relevant work area are identified, obtained and applied
• 1.2Risk control measures are applied in accordance with workplace procedures prior to commencing work
• 1.3Scope of the fault is obtained from documentation, relevant person/s and customer to determine work
• 1.4Instructions for coordinating work with others are obtained from relevant person/s and applied
• 1.5Materials required for work are determined in accordance with workplace procedures
• 1.6Tools, equipment and testing devices required for work are obtained in accordance with workplace procedures and checked for correct operation and safety

2 Find and repair faults

• 2.1Workplace risk control measures and procedures are applied
• 2.2Need to test and measure live work is determined in accordance with WHS/OHS requirements and workplace procedures
• 2.3Apparatus is checked and isolated, as required, in accordance with WHS/OHS requirements and workplace procedures
• 2.4Fault finding is undertaken methodically applying principles of office equipment and using measurements of operating parameters and built-in fault indicators in accordance with manufacturer instructions and workplace procedures
• 2.5Equipment components are dismantled, as required, and parts stored to protect against loss or damage
• 2.6Faulty components are rechecked and their fault status confirmed
• 2.7Faulty components are readjusted or replaced in accordance with workplace procedures
• 2.8Effectiveness of the repaired component is tested in accordance with workplace procedures
• 2.9Apparatus is reassembled, tested and prepared for return to customer
• 2.10Unplanned situations are dealt with safely and with the approval of relevant person/s
• 2.11Fault finding and repairs are conducted efficiently without waste of materials, damage to apparatus, the surrounding environment or services applying sustainable energy practices

3 Complete and report fault-finding and repair activities

• 3.1WHS/OHS work completion risk control measures and procedures are followed
• 3.2Work area is cleaned and made safe in accordance with workplace procedures
• 3.3Justification is provided in the required format for repairs to apparatus, including components and materials used
• 3.4Acceptance that the reported fault/s has been repaired is sought from relevant person/s in accordance with workplace procedures

What does an assessment tool for UEEEC0032 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for UEEEC0032 needs to address all 46 unit components: 3 elements with 21 performance criteria, 14 performance evidence requirements, 11 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for UEEEC0032?

Auditori pulls the current release of UEEEC0032 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for UEEEC0032 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing UEEEC0032 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of UEEEC0032, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.