TLIO1002 — Follow security procedures when working with passengers and personnel

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What an assessment for TLIO1002 must cover

48 assessable components: 4 elements (17 performance criteria), 17 performance evidence and 14 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Maintain security of passengers, workplace personnel and visitors

1.1Security checks of passengers, workplace personnel and visitors are carried out in accordance with workplace security program and procedures, within limits of role and responsibilities
1.2Precautions and measures aimed at protecting the security of passengers, workplace personnel and visitors are followed in accordance with workplace security procedures and applicable security regulations
1.3Signs of suspicious behaviour from passengers, workplace personnel or visitors are recognised and reported promptly to designated personnel in accordance with workplace security procedures
1.4Breaches of security requirements for passengers, workplace personnel and visitors are reported promptly to designated personnel in accordance with workplace security procedures

2 Identify a security threat or situation

2.1Signs of security threats are recognised and investigated in accordance with workplace security procedures
2.2Security threat or situation is identified, assessed and reported promptly in accordance with workplace security procedures
2.3Implications of the security threat or situation are evaluated in accordance with workplace security procedures
2.4Relevant personnel are alerted to the security threat or situation, as required, in accordance with workplace security procedures
2.5Communications are maintained with relevant personnel to determine appropriate course of action

3 Respond to a security threat or situation

3.1Response to an identified security threat or situation is in accordance with workplace security procedures, received instructions, regulatory requirements and emergency response plan
3.2Security threats or incidents are handled appropriately in accordance with established response plan, within limits of responsibility and duty of care
3.3Responsibilities are fulfilled in accordance with workplace security procedures and regulatory requirements
3.4Assistance is provided in controlling the site prior to and following arrival of security and/or emergency services
3.5Assistance is provided to other staff and emergency services personnel conducting an initial survey of the security threat or emergency scene
3.6Directions of the controlling security and/or emergency authority are followed, and all possible assistance is provided in response to those directions

4 Maintain security records

4.1Records of security checks and precautions are kept in accordance with workplace security procedures
4.2Reports of security incidents or threats are completed in accordance with workplace security procedures

Performance evidence

adapting to differences in equipment, facilities, cargo and passengers
allocating attention according to priorities
applying procedures for security checks and precautions in accordance with limits of own role and responsibilities
applying relevant legislation and workplace procedures
communicating effectively and working collaboratively with others when following security procedures
completing required documentation and reports related to security procedures
following security threat and/or incident response plan and workplace procedures
identifying and solving and/or reporting problems that arise when following security procedures
identifying signs of a possible security threat
modifying activities depending on workplace contexts, risk situations and environments
reading and interpreting instructions, procedures, applicable regulatory requirements, labels, markings, ID cards and other information relevant to workplace security
recognising signs of pillage and theft
recognising signs of security threats and situations
reporting and/or rectifying identified problems promptly in accordance with regulatory requirements and workplace procedures
responding to a possible security threat
selecting and using relevant communications and other equipment required when following security procedures
working systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Knowledge evidence

applicable measures for securing transport terminals, storage facilities, vehicles, trains, aircraft and/or vessels
applicable transport security legislation including relevant international, national, state and/or territory Acts, regulations codes and/or guidelines
common security problems that may occur when carrying out operations in the transport and logistics industry, and actions that can be taken to address and resolve these problems
common security threats and incidents that may occur in transport, logistics and allied industries, and related roles and responsibilities of personnel when reporting and responding to these threats and incidents
layout of worksite, vehicle, vessel, train or aircraft and operating procedures
operational work systems, equipment, management and site operating systems when carrying out operations in the transport and logistics industry
precautions and procedures aimed at protecting the security of passengers, workplace personnel and visitors
procedures for operating electronic communications equipment in accordance with required protocols
relevant documentation and reporting requirements
relevant quarantine regulations and requirements
relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures, regulations and guidelines
relevant workplace security program, policies and procedures for responding to security threats, situations and emergencies
signs of pillaging and theft
signs of suspicious behaviour

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing TLIO1002

What does an assessment tool for TLIO1002 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for TLIO1002 needs to address all 48 unit components: 4 elements with 17 performance criteria, 17 performance evidence requirements, 14 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for TLIO1002?

Auditori pulls the current release of TLIO1002 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for TLIO1002 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing TLIO1002 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of TLIO1002, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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