SHBBHRS011 — Provide female intimate waxing services
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What an assessment for SHBBHRS011 must cover
133 assessable components: 6 elements (37 performance criteria), 17 performance evidence and 75 knowledge evidence requirements, plus 4 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Establish client priorities.
- 1.1Access and review client treatment plan if available.
- 1.2Confirm with client female intimate waxing requirements and assess areas of skin and hair growth requiring treatment.
- 1.3Obtain informed and signed parent or guardian consent if client is a minor.
- 1.4Identify and explain contraindications to female intimate waxing service, and refer client to appropriate professional as required.
- 1.5Explain treatment sequence and factors that may restrict treatment.
- 1.6Confirm treatment, develop or update treatment plan, obtain signed client consent and record details.
2 Prepare for female intimate waxing service.
- 2.1Prepare service area and equipment.
- 2.2Present self, according to organisational policy.
- 2.3Prepare client and select waxing products according to plan.
- 2.4Instruct client in what to use and how to self-cleanse female intimate waxing area.
- 2.5Use suitable personal protective equipment.
- 2.6Ensure own posture and position is correct to minimise fatigue and risk of injury to self and client throughout waxing service.
- 2.7Instruct client on correct positioning and how to use a towel to cover areas not being treated.
- 2.8Clean and prepare skin area to be waxed.
- 2.9Use energy, water and other resources efficiently during preparation and subsequent treatment process.
- 2.10Comply with health and hygiene regulations and requirements.
3 Apply wax to female intimate area.
- 3.1Test wax temperature, adjust as required and maintain for the duration of waxing service.
- 3.2Trim hair to suitable length for waxing as required.
- 3.3Conduct patch test to identify skin reactions before proceeding with full female intimate waxing service.
- 3.4Apply wax using single use applicators according to the area and manufacturer instructions.
- 3.5Remove wax according to hair growth pattern, area and manufacturer instructions.
- 3.6Ensure all wax product is removed from skin and use tweezers to remove remaining unwanted hair as required.
4 Ensure client comfort.
- 4.1Monitor client reactions and responses and adjust waxing service as required.
- 4.2Ensure client comfort and modesty throughout service.
- 4.3Direct client on how and when to support surrounding skin to minimise discomfort.
- 4.4Apply techniques to minimise client discomfort.
- 4.5Discontinue treatment and provide advice if contra-actions occur.
- 4.6Apply aftercare product to minimise any post treatment skin reactions.
- 4.7Maintain cultural sensitivity, maturity and confidentiality throughout service.
- 4.8Recognise and respect the client’s social, cultural and spiritual differences and uphold their rights.
5 Review waxing service and provide post service advice.
- 5.1Evaluate waxing service with client.
- 5.2Record outcomes of waxing service on client treatment plan.
- 5.3Provide aftercare advice and recommend products and future treatments.
- 5.4Update treatment plan and records, and rebook client as required.
6 Clean service area.
- 6.1Clean service area, equipment and surfaces according to organisational policies and procedures.
- 6.2Replenish service area in preparation for next service.
- 6.3Dispose of general waste, waste hair and wax to minimise negative environmental impacts according to organisational policies and procedures.
Performance evidence
- provide a total of five intimate waxing services for female adult clients that include two of each of the following:
- full
- partial
- during the above female intimate waxing services, apply and adjust the following work techniques:
- stretching and supporting the skin
- speed, direction and angle of wax removal
- maximum removal of hair
- develop or update treatment plans and records for each of the above clients specifying details of:
- client feedback
- contraindications
- products used
- hair and skin analysis
- treatment outcomes
- patch test reaction
- relevant medical history and medications
- waxing service performed
- aftercare recommendations and advice.
Knowledge evidence
- state or territory and local legislation and guidelines relevant to provision of waxing services:
- health and hygiene
- anti-discrimination
- occupational health and safety
- age at which an individual is classed as a minor according to relevant federal, state or territory legislation and why minors must only be treated with informed and signed parental or guardian consent
- infectious disease transmission routes and prevention of infection transmission as it relates to intimate waxing services
- infection control procedures and application of standard precautions as they apply to the provision of waxing services
- organisational policies and procedures as they apply to the provision of waxing services:
- client record management
- equipment use and maintenance
- incident reporting
- personal hygiene and presentation
- presentation of treatment area
- waste disposal
- work health and safety
- scope of practice:
- when to refer clients to other practitioners
- importance of not stating a diagnosis of a contraindication
- when to refuse unsuitable clients
- range of diverse gender and cultural issues and attitudes in relation to body waxing
- techniques that minimise risk of client misinterpreting operator behaviour and actions
- strategies for dealing with client behaviour that breaches professional status of treatment
- importance of client self-cleansing of female intimate waxing treatment prior to performing waxing service
- basic anatomy and terminology of female genitalia
- variations to skin biology and appearance in female intimate area and implications for treatment and infection control
- variations to hair growth cycle and patterns in female intimate area
- the need for psychological sensitivity required when conducting female intimate waxing
- formulation of waxes
- function and action of wax ingredients
- relevance and importance of clearly explaining the following to clients:
- contraindications
- contra-actions
- skin sensitivity during menstruation
- contraindications that:
- prevent treatment but will not require medical referral:
- heat rash
- known allergies to wax products or ingredients
- scar tissue less than six months old
- sunburn
- thin or fragile skin
- prevent treatment:
- contagious skin disease
- oedema
- pubic lice
- sexually transmitted infections
- urinary infections
- restrict treatment:
- external haemorrhoids
- infected ingrown hairs
- moles
- skin tags
- adverse reactions to female intimate waxing and required action steps:
- abrasions
- allergic reactions
- blood spots
- broken hair
- bruising
- excessive erythema
- skin irritation
- skin trauma
- after service and home care advice relevant to female intimate waxing services:
- avoidance of activities which may cause contra-actions
- prevention of ingrown hairs and infection
- personal hygiene
- recommended products and future treatments
- intimate waxing equipment and products:
- ingredients and composition of waxing products
- soothing products to reduce skin irritation
- use of shaping templates
- use of hot wax, warm wax and sugar wax
- suitability of products according to hair type
- application and removal of waxing products
- direction of application and speed of removal
- sustainable operating procedures for the conservation of product, water and power
- aftercare advice, products and future treatments to maintain client treatment objectives.
Foundation skills
- Reading skills: interpret and follow manufacturer instructions and safety data sheets for safe use of cleaning and treatment products and equipment.
- Numeracy skills: calculate treatment times, product quantities and price of treatment.
- Self-management skills: maintain cultural sensitivity, maturity and confidentiality with female clients.
- Technology skills: use client software to update client notes, rebook future treatments, record stock data and product purchases safely use and maintain electrical equipment.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Questions about assessing SHBBHRS011
What does an assessment tool for SHBBHRS011 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for SHBBHRS011 needs to address all 133 unit components: 6 elements with 37 performance criteria, 17 performance evidence requirements, 75 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for SHBBHRS011?
Auditori pulls the current release of SHBBHRS011 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for SHBBHRS011 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing SHBBHRS011 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of SHBBHRS011, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
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- SHBBHRS010 — Provide waxing services
- SHBBHRS012 — Provide male intimate waxing services
- SHBBHRS013 — Provide hair reduction treatments using electrical currents
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