PUAECO005 — Dispatch resources from within an emergency communications centre

1 Determine appropriate response

• 1.1Information required to determine an appropriate response to an incident is identified, in accordance with organisational policies and procedures
• 1.2Sources of information are accessed and relevant information is retrieved, in accordance with organisational procedures
• 1.3Availability of resources is determined
• 1.4Organisational response procedures are applied to ensure appropriate resources are matched to incident
• 1.5Requests for assistance are prioritised, in accordance with organisational protocols and legislation

2 Dispatch resources

• 2.1Equipment and systems are used to locate, allocate and dispatch resources, in accordance with organisational procedures
• 2.2Resource dispatch announcements are made accurately in an organised, concise and complete manner using clear and appropriate language, in accordance with organisational procedures
• 2.3Public safety agencies and organisations are notified, in accordance with operational procedures
• 2.4Communication with dispatched resources is established and recorded
• 2.5Additional information is disseminated to responding resources and personnel
• 2.6Resource dispatch follow up procedures are implemented, in accordance with organisational procedures
• 2.7Administrative duties and support tasks are completed promptly, in accordance with organisational policies and procedures
• 2.8Incident information is recorded, maintained and updated, in accordance with organisational procedures and requirements
• 2.9Backup or business continuity systems are used, as required, in accordance with organisational policies and procedures

3 Provide ongoing support to operations

• 3.1Status of resources are monitored, in accordance with organisational requirements
• 3.2Public safety agencies and organisations are notified, in accordance with operational procedures
• 3.3Field requests are monitored, prioritised and actioned, in accordance with organisational procedures
• 3.4Additional resources are allocated, as required
• 3.5Resource information is maintained and updated, in accordance with organisational procedures
• 3.6Communication with personnel in the field is maintained and recorded, in accordance with organisational procedures

What does an assessment tool for PUAECO005 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for PUAECO005 needs to address all 43 unit components: 3 elements with 20 performance criteria, 14 performance evidence requirements, 9 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for PUAECO005?

Auditori pulls the current release of PUAECO005 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for PUAECO005 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing PUAECO005 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of PUAECO005, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.