MSTFR2002Supply and fit new heel block

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What an assessment for MSTFR2002 must cover

57 assessable components: 4 elements (18 performance criteria), 9 performance evidence and 30 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Determine job requirements

  • 1.1Follow standard operating procedures (SOPs)
  • 1.2Comply with work health and safety (WHS) requirements at all times
  • 1.3Use appropriate personal protective equipment (PPE) in accordance with SOPs
  • 1.4Identify job requirements from specifications, drawings, job sheets or work instructions

2 Prepare to fit new heel block

  • 2.1Interpret work order and remove old heel block without damage to shoe
  • 2.2Select appropriate new heel block and cover materials
  • 2.3Cut pattern for new heel block
  • 2.4Cover heel block, matching leather or covering material to the original colour and design of the shoe
  • 2.5Prepare the seat to provide a surface for attachment and insert a new seat piece

3 Prepare heel block and top piece

  • 3.1Prepare new heel block
  • 3.2Select suitable commercially available top piece, if appropriate, or select appropriate top piece material, mark out and cut out to fit heel block
  • 3.3Scour surface of the top piece material and heel block, if appropriate, using appropriate hand or machine operations to ensure even finish
  • 3.4Check the fit between the top piece and the heel block and make adjustments, as appropriate

4 Finish heel

  • 4.1Replace heel block and top piece
  • 4.2Check quality of securing and make adjustment, as required
  • 4.3Trim back top piece to conform to heel block
  • 4.4Finish off heel and top piece, as required, including staining and dying to match as close as possible original shoe colour and design
  • 4.5Pack, label and store repaired shoes and record outcomes

Performance evidence

  • reading and following work instructions, standard operating procedures (SOPs), safe work practices
  • applying relevant standards
  • assessing footwear repair requirements
  • applying hand and machine techniques over the range of required operations
  • handling materials, tools and equipment according to workplace procedures
  • repairing at least four (4) heel blocks on a variety of shoe types to meet quality and enterprise standards
  • finishing off heel and top piece, as required, including staining and dying to match as close as possible original shoe colour and design
  • packing, labelling and storing repaired shoes
  • maintaining accurate records

Knowledge evidence

  • safe work practices and procedures and use of personal protective equipment (PPE)
  • relevant Australian Standards
  • full range of footwear styles and their structure and construction
  • characteristics and use of adhesives and primers and their safe application and disposal
  • characteristics of typical leathers, fabrics, and other materials used in shoe construction and repair
  • quality standards and leather handling procedures
  • use of machines, equipment and tools, adhesives and primers, and stains, dyes and inks
  • tools:
  • shoe hammer
  • tack hammer
  • shoe knife
  • sharpening stick
  • peg awl
  • glue gun
  • pincers
  • nippers
  • lasting pliers
  • shears
  • drag knife
  • tack
  • machines:
  • finishing machine
  • securing machine
  • heat activator
  • last
  • heat pliers
  • general industry housekeeping policies and procedures
  • quality practices
  • workplace procedures
  • practices for recording and reporting

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

See what you get before you start

Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing MSTFR2002

What does an assessment tool for MSTFR2002 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for MSTFR2002 needs to address all 57 unit components: 4 elements with 18 performance criteria, 9 performance evidence requirements, 30 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for MSTFR2002?

Auditori pulls the current release of MSTFR2002 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for MSTFR2002 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing MSTFR2002 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of MSTFR2002, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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