ICTNWK628Design and build integrated VoIP networks

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What an assessment for ICTNWK628 must cover

48 assessable components: 3 elements (17 performance criteria), 10 performance evidence and 16 knowledge evidence requirements, plus 5 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Prepare for VoIP network deployment

  • 1.1Confirm work brief and tasks according to organisational policies and procedures
  • 1.2Assess current state network architecture and VoIP call flow
  • 1.3Analyse existing operating systems, networked devices, endpoints and limitations
  • 1.4Create VoIP network deployment plan according to analysis
  • 1.5Create site numbering plan and assign calling privileges
  • 1.6Select and source configuration hardware, software and tools

2 Produce pilot VoIP network components

  • 2.1Design VoIP network layout according to work brief
  • 2.2Create VoIP network architecture
  • 2.3Configure pilot VoIP network with gatekeeper
  • 2.4Test pilot VoIP network and rectify any issues
  • 2.5Confirm interoperation of gatekeepers in network
  • 2.6Confirm IP-to-IP gateway functionality

3 Deploy VoIP network and test functionality

  • 3.1Configure final VoIP according to VoIP network deployment plan
  • 3.2Implement address hiding, media interworking, and call admission controls into VoIP network
  • 3.3Conduct post-deployment testing and rectify any issues according to organisational procedures and technical guidelines
  • 3.4Conduct security assessment of VoIP network and implement security controls
  • 3.5Develop and securely file documentation on completed work tasks according to organisational policies and procedures

Performance evidence

  • configure at least one voice over internet protocol (VoIP) network
  • conduct at least one of the following VoIP network security assessments on the configured VoIP network:
  • gateway assessment
  • firewall configuration assessment
  • cyberattack simulation
  • application-based security scanning
  • patching procedures
  • In the course of the above, the candidate must:
  • implement two security controls to minimise VoIP network vulnerabilities
  • apply required organisational policies and procedures

Knowledge evidence

  • functions and features of VoIP network components, including: codecs, call flows, address hiding, network switches and ports, topologies, architectures and elements, calling privileges, internet protocol (IP)-to-IP gateways, layout designs, configuration hardware, software and tools
  • methods to configure network components using technical guidelines
  • key types and features of networked devices, equipment and endpoints, including: handheld devices, mobile devices, network switches, ports, routers
  • key features of numbering plans, including: digit manipulation, path selection process
  • key design procedures and features of VoIP network plans, including: VoIP network deployment plans, VoIP network post-deployment plans
  • key VoIP protocols and their impact on voice quality and network performance, including: H.323 protocol, session initiation protocol (SIP), media gateway control protocol (MGCP)
  • key procedures for system information management, including: quality of service (QoS), service level management (SLM), service level agreement (SLA)
  • key VoIP network testing and troubleshooting procedures, including: address hiding procedures, real-time test protocols, call management protocols, call admission controls, gateway signalling protocols, dial plan resolution protocols, internetwork operating system (IOS) and IP networking models
  • telephony call processing between traditional circuits and contemporary packet-based networks
  • functions and features of: VoIP network interoperation and media interworking, local area network (LAN) and wide area network (WAN) topologies, wireless LAN (WLAN) topologies, controllers and access points
  • configuration and verification procedures for basic router operation, VLAN routing switches and inter-switching communications
  • VoIP network design considerations
  • VoIP network deployment schemes
  • VoIP networking technical guidelines and standards
  • techniques to select and implement network vulnerability security controls
  • organisational policies and procedures required to demonstrate the performance evidence

Foundation skills

  • Numeracy: Interprets numerical data in the planning phase and undertakes measurements to evaluate network interoperability
  • Reading: Interprets complex technical information to determine and adhere to business requirements and deployment plans
  • Planning and organising: Uses a mix of intuitive and formal processes to identify key information and issues, evaluate alternative strategies, anticipate consequences and consider implementation issues and contingencies
  • Problem solving: Uses formal analytical and lateral problem-solving techniques to identify issues and implement solutions
  • Technology: Uses a broad range of strategies to store, access and organise virtual information, recognising that design choices will influence what information is retrieved and how it may be interpreted and used Monitors and controls access to digitally stored and transmitted information

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing ICTNWK628

What does an assessment tool for ICTNWK628 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for ICTNWK628 needs to address all 48 unit components: 3 elements with 17 performance criteria, 10 performance evidence requirements, 16 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for ICTNWK628?

Auditori pulls the current release of ICTNWK628 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for ICTNWK628 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing ICTNWK628 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of ICTNWK628, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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