ICTAUT402 — Apply robotic desktop automation
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What an assessment for ICTAUT402 must cover
52 assessable components: 4 elements (20 performance criteria), 3 performance evidence and 23 knowledge evidence requirements, plus 6 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Prepare for RDA
- 1.1Confirm work brief and tasks according to organisational policies and procedures
- 1.2Identify required single server procedural processes and roles according to work brief
- 1.3Document required hybrid automation tasks according to work brief
- 1.4Select and obtain required RDA software in consultation with technical personnel
- 1.5Select and source required service deployment components
2 Review automation parameters
- 2.1Analyse legacy systems and compatibility matrix
- 2.2Configure single server authentication requirements according to analysis
- 2.3Create operator account and apply prerequisites according to work brief
- 2.4Review and update required employee and RDA software integration strategy components with required personnel according to work brief
- 2.5Confirm that integration strategy aligns with employee needs
- 2.6Seek and implement feedback from required personnel
3 Configure RDA
- 3.1Confirm work brief hardware and software requirements
- 3.2Program defined set of tasks on RDA software
- 3.3Deploy single server RDA software on single machine
- 3.4Confirm single user access according to organisational policies and procedures
- 3.5Run required command line arguments
4 Finalise RDA
- 4.1Test RDA software functionality and rectify any faults
- 4.2Seek and implement feedback from required personnel
- 4.3Document changes and actions completed
- 4.4Gain final approval from required personnel
Performance evidence
- deploy at least two robotic desktop automation (RDA) software programs for a single server.
- distinguish between different types of RDA software in work environments
- apply required organisational policies and procedures.
Knowledge evidence
- key functions and features of RDA software and systems
- key types, operations and processes of robotic automation and components
- key considerations when implementing RDA into daily activities, operations and processes
- types of installation methods and components, including:
- server configuration
- cloud instance
- virtual machine
- compatibility matrices
- industry-recognised methods for configuring single server authentication
- types of web service integrations, including:
- enterprise resource planning (ERP) systems
- ecommerce platforms
- customer relationship management (CRM) systems
- organisational areas and tasks applicable for hybrid RDA, including:
- billing, accounting and credit services
- reporting and file transformation
- customer service
- call centres
- courier services
- human resources
- internal operations
- organisational formats for documentation and reports
- organisational policies and procedures, and legislative requirements relating to work tasks.
Foundation skills
- Oral communication: Uses developed listening, observational and questioning skills to understand others’ perspectives and clarify requirements
- Reading: Interprets documentation, guidelines and specifications to determine and confirm requirements
- Writing: Prepares workplace documentation that incorporates an evaluation of work tasks in a format appropriate to organisational requirements
- Planning and organising: Plans tasks and strategies in detail, regularly reviewing priorities and performance during RDA development and implementation
- Problem solving: Determines a range of solutions when responding to sometimes complex problems
- Technology: Considers the strategic and operational potential of current and emerging digital trends Implements measures to monitor and control access to digitally stored and transmitted information
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing ICTAUT402
What does an assessment tool for ICTAUT402 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for ICTAUT402 needs to address all 52 unit components: 4 elements with 20 performance criteria, 3 performance evidence requirements, 23 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for ICTAUT402?
Auditori pulls the current release of ICTAUT402 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for ICTAUT402 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing ICTAUT402 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of ICTAUT402, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
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