HLTMSG014 — Provide remedial massage treatments

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What an assessment for HLTMSG014 must cover

149 assessable components: 3 elements (18 performance criteria), 15 performance evidence and 112 knowledge evidence requirements, plus 4 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Prepare for client treatment.

1.1Review available client information from intake form or records.
1.2Prepare self, treatment area and equipment for providing treatment in accordance with organisational protocols.
1.3Clearly outline how the remedial treatment will be provided and managed, based on assessment and agreed treatment approach.
1.4Discuss with client the possible reactions to treatment and how to respond if any occur.
1.5Follow work health and safety (WHS) standards and organisational protocols to physically prepare the client for treatment.
1.6Confirm client informed consent for remedial treatment in accordance with legal and ethical considerations.

2 Use remedial massage treatment techniques.

2.1Apply remedial treatment techniques according to treatment plan.
2.2Continually monitor and adjust treatment according to client feedback and response.
2.3Position client to optimise comfort and support while allowing for optimum application of techniques.
2.4Maintain client dignity through use of draping.
2.5Maintain efficient and effective use of own and client’s body position and movements throughout treatment.
2.6Maintain client-focused attention throughout treatment.
2.7Reassess client post-treatment.

3 Provide advice and information to the client.

3.1Provide information and practical techniques to client that support the remedial treatment plan.
3.2Support client independence and discuss client’s role in achieving treatment outcomes.
3.3Respond to client enquiries using language the client understands.
3.4Use honesty and integrity when explaining treatment options, schedules and recommendations to the client.
3.5Document all treatment and findings including post-treatment recommendations.

Performance evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
prepare for and manage at least four remedial massage treatments on different people according to treatment plan that involves:
applying treatment techniques in positions according to client needs
using the following remedial massage treatment techniques:
compressive techniques
deep pressure massage
friction techniques
lymphatic massage
muscle energy techniques
myofascial techniques without skin penetration
passive movement at joints
stretching techniques
thermotherapy
trigger point techniques without skin penetration
provide post-treatment advice.

Knowledge evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
remedial massage techniques and how to apply them:
compressive techniques
deep pressure massage
friction techniques
lymphatic massage
muscle energy techniques
myofascial techniques without skin penetration
passive movement at joints
stretching techniques
thermotherapy
trigger point techniques without skin penetration
remedial massage treatment techniques to address the following conditions:
sciatic pain
non-specific low back pain
arthritis:
osteoarthritis
rheumatoid
headache:
tension
cervicogenic
migraine
plantar fasciopathy
tendinopathy
impingement syndrome
bursitis
whiplash including cervical acceleration and deceleration injury
temporomandibular joint (TMJ) dysfunction
repetitive strain injury
medial and lateral epicondylalgia
carpal tunnel syndrome
postural-related pain
radiculopathy
neuralgia
endangerment and cautionary sites including where they are and how to use palpatory skills in these areas according to scope of practice:
anterior triangle of the neck
brachial plexus
femoral triangle
cubital fossa
axilla
medial epicondyle
lateral epicondyle
sternal notch and anterior throat
abdominal region
twelfth rib
sciatic nerve
popliteal fossa
potential responses during treatment and how to respond:
discomfort and pain
allergic reaction
emotional reaction
feedback including verbal, tactile and visual
muscle spasm
flatulence
autonomic reaction including sexual arousal
body temperature change
different sources of pain and how they present with various pathologies:
joint
muscle
nerve
potential responses following treatment and appropriate client advice to provide:
blood pressure
autonomic nervous system response
Commonwealth and State or Territory legal and ethical considerations for client treatment:
children in the workplace
codes of conduct
discrimination:
age
disability
racial and cultural
gender
duty of care
informed consent
mandatory reporting
therapist and client boundaries
privacy, confidentiality and disclosure
records management
work health and safety
work role boundaries:
working within scope of practice
presenting symptoms that require referral to a medical practitioner
organisational protocols for preparing a client for treatment:
draping
disrobing
modesty and privacy
table positioning
bolstering and comfort
organisational protocols for preparation of treatment area:
equipment hygiene
table height
bolstering
room temperature
position of electrical cords
lighting
client privacy provisions
organisational protocols for preparation of self for providing treatment:
personal protective equipment (PPE)
hydration
personal hygiene
personal presentation:
hair
nails
jewellery
professional attire
footwear
types of information and practical techniques that can be provided to clients for their use following treatment
documentation requirements:
accurate
comprehensive
legible
in English
using industry terminology and standard abbreviations.

Foundation skills

Reading skills to:: comprehend and interpret client records.
Writing skills to:: record client information accurately and comprehensively.
Oral communication skills to:: use listening and questioning to seek information and confirm understanding deliver information to an audience in an appropriate manner to ensure comprehension.
Technology skills to:: access online sources of information.

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing HLTMSG014

What does an assessment tool for HLTMSG014 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for HLTMSG014 needs to address all 149 unit components: 3 elements with 18 performance criteria, 15 performance evidence requirements, 112 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for HLTMSG014?

Auditori pulls the current release of HLTMSG014 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for HLTMSG014 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing HLTMSG014 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of HLTMSG014, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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