FWPTMM3212 — Estimate and cost job

Elements & performance criteria

Performance evidence

• prepared and presented quotations for a custom made timber product chosen from the following list: stairs, doors, windows, frames, beams, roof trusses, floor systems, wall frames
• calculated the cost of the following components of the custom made timber product: labour, materials, specialist skills and advice, delivery and transportation, installation, contingencies
• calculated the price of the custom made product including: mark-up, discount, overheads

Knowledge evidence

• procedures for determining and negotiating customer requirements in order to prepare a quotation
• procedures for planning and estimating the costs of a custom made timber product, including: methods of determining labour rates and job time length, methods of determining job processes and material requirements, methods of planning for contingencies, cost minimisation and waste avoidance procedures and practices, workplace quotation flow chart
• methods for determining cost and price of custom made timber products
• components of cost of custom made timber products
• primary components of consumer protection laws that relate to the provision of quotations and workplace responsibility for: nominating and charging cancellation fees, providing information on potential price increases, providing refunds, supplying products as described or substituting suitable products when unable, guarantees
• industry and workplace practices in relation to: quotation systems, sources of information on costs for materials and labour to manufacture and install, sources of information on overheads and how overheads are applied to individual quotes, delivery types and costs, types of fees charged and sources of fee amounts, mark-up rates and procedures, formats for and inclusions of quotations presented to customers, procedures for documenting calculations, communicating quotations to customers and maintaining records

Foundation skills

• Reading: Interprets the content of sometimes unfamiliar and detailed product information documents, including: in-house price lists, product description sheets or manuals, supplier price lists, product description sheets or manuals
• Writing: Develops, documents and presents complex quotations in a prescribed time period according to workplace procedures and formats
• Oral communication: Responds to oral questions on routine and non-routine matters related to customer requirements, costing of products and price of product to customer
• Numeracy: Identifies routine product and costing information, and calculates routine customer supply costs Calculates mark-up rates and discounts for finished products Prepares accurate quotations indicating number of products to be delivered, timeframe for delivery and total costs to customer
• Navigate the world of work: Follows workplace policies and procedures relevant to work role
• Interact with others: Participates in conversations to inform customers about price of products
• Get the work done: Identifies and responds to routine customer problems

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

Questions about assessing FWPTMM3212