FSKLRG009 — Use strategies to respond to routine workplace problems

1 Plan to respond to workplace problems

• 1.1Identify predictable problems in the workplace and desired outcomes
• 1.2Identify appropriate responses to predictable problems and resources required
• 1.3Identify own role and role of others in resolving routine workplace problems

2 Propose problem solving strategies

• 2.1Select a routine workplace problem to apply problem solving strategies
• 2.2Identify internal and external factors contributing to the selected workplace problem
• 2.3Apply suitable problem resolution practice to the situation
• 2.4Assess and address potential barriers that may hinder problem solving process
• 2.5Evaluate problem solving strategies and propose most appropriate

3 Review problem solving strategies

• 3.1Seek feedback on proposed problem-solving strategy
• 3.2Evaluate feedback and record
• 3.3Revise strategies and make improvements as appropriate for future application

What does an assessment tool for FSKLRG009 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for FSKLRG009 needs to address all 19 unit components: 3 elements with 11 performance criteria, 2 performance evidence requirements, 6 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for FSKLRG009?

Auditori pulls the current release of FSKLRG009 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for FSKLRG009 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing FSKLRG009 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of FSKLRG009, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.