CUAEVP411 — Present information on activities, events or public programs

Elements & performance criteria

Performance evidence

• deliver information on activities, events or public programs through an engaging presentation meeting the set objectives
• use and adapt a range of interpretation and presentation techniques to present information that meets the various needs of different audiences, including those with special needs
• engage audiences during the delivery of a presentation
• identify and resolve problems or implement contingency plans during presentations
• obtain and respond to formal and informal participant feedback.

Knowledge evidence

• sources of expert advice on the relevant subject matter
• key features of policies, procedures and practices relating to the provision of public activities, events or programs
• appropriate communication techniques and language to present to people from a broad range of backgrounds, cross-cultural groups and people with disabilities
• presentation techniques that could be used with a range of customer groups
• resources required for delivery of activities relevant to the workplace context.

Foundation skills

• Reading: Checks completeness and accuracy of information Interprets a wide range of sources to identify and tailor relevant key information
• Writing: Uses clear, specific and industry-related terminology to complete and update workplace documentation Prepares information for presentation and evaluation purposes using language, format and style appropriate to the audience and purpose
• Oral communication: Participates in a verbal exchange of ideas/solutions and uses detailed and clear language to clarify and present information according to requirements and audience Uses a range of verbal responses and makes adjustments according to audience reactions
• Numeracy: Uses basic arithmetic to calculate timing and duration of presentation and participation data
• Navigate the world of work: Takes personal responsibility for following explicit and implicit policies and procedures Accepts responsibility for and ownership of tasks
• Interact with others: Selects the appropriate form, channel and mode of communication for a specific purpose relevant to own role Adapts personal communication style to show respect for the opinions, values and particular needs of others Works collaboratively with others
• Get the work done: Takes responsibility for planning and organising own workload to meet deadlines Determines job resources and equipment and works logically and systematically to undertake clearly defined and familiar tasks Accepts responsibility for addressing less predictable problems and responds intuitively to those requiring immediate resolution Applies analytical and lateral thinking to the process of creating effective presentation material and activities Uses the main features and functions of digital tools to complete work tasks and present information in effective ways

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

Questions about assessing CUAEVP411