CPPSEC3104 — Coordinate monitoring and control of individual and crowd behaviour

1 Confirm work and legal requirements for monitoring and controlling individual and crowd behaviour.

• 1.1Review work instructions and workplace policies and procedures and clarify requirements in consultation with relevant persons.
• 1.2Clarify legal rights, reporting chain of command, roles and responsibilities with relevant persons.

2 Prepare to oversee monitoring and control of individual and crowd behaviour.

• 2.1Maintain personal dress and presentation to meet work instructions and workplace standards for appearance.
• 2.2Check resources and equipment for operational effectiveness following manufacturers’ instructions, and rectify or report faulty and damaged equipment.
• 2.3Assess site layout including access and exit points, barriers and thoroughfares, and identify strategic observation points to monitor crowd movement and behaviour.
• 2.4Assess potential threats and security risks and provide clear response instructions to team members to maintain safety and security.

3 Oversee monitoring of individual and crowd behaviour.

• 3.1Use communication equipment to exchange up-to-date situational information with team members and conduct regular and systematic personal safety checks.
• 3.2Monitor individual and crowd behaviour and movement and assess risk associated with changing circumstances.
• 3.3Identify persons behaving in a potentially disruptive manner and assess degree of risk to self, others, premises and property.
• 3.4Intervene early to explain legal rights and responsibilities and behavioural expectations for subject of threat to remain in the work area.

4 Oversee control of individual and crowd behaviour.

• 4.1Act promptly to respond to threat and negotiate alternative strategies to de-escalate risk level.
• 4.2Apply security response procedures that minimise use of force and maximise safety and security of persons, premises and property.
• 4.3Use defensive techniques where reasonable to control person and remove immediate threat.
• 4.4Use communication equipment to request assistance from relevant persons.
• 4.5Monitor subject of threat and provide assistance to ensure their ongoing safety and wellbeing.

5 Report and review individual and crowd monitoring and control outcomes.

• 5.1Record and report outcomes and observations of individual and crowd monitoring activities using workplace documentation.
• 5.2Facilitate review and debrief of individual and crowd monitoring and control outcomes to identify procedural improvements.

What does an assessment tool for CPPSEC3104 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CPPSEC3104 needs to address all 63 unit components: 5 elements with 17 performance criteria, 1 performance evidence requirements, 38 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for CPPSEC3104?

Auditori pulls the current release of CPPSEC3104 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CPPSEC3104 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing CPPSEC3104 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CPPSEC3104, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.