CHCGMB001 — Assess the needs of clients with problem gambling issues
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What an assessment for CHCGMB001 must cover
46 assessable components: 4 elements (25 performance criteria), 2 performance evidence and 19 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Prepare for assessment
- 1.1Review existing information about the client and consult with relevant health or community services professionals based on client needs
- 1.2Clearly explain legal, ethical and organisational requirements and procedures
- 1.3Discuss with the client reasons for seeking help and other information that may assist in establishing a basis for further work
- 1.4Inform the client of the assessment purpose and process
- 1.5Confirm client’s understanding of the purpose and process of assessment and obtain consent
2 Conduct assessment
- 2.1Identify history and pattern of client’s gambling through client discussion and questioning
- 2.2Identify and clarify co-existing issues in consultation with the client
- 2.3Review information and/or use structured assessment screens to assess the extent and impact of gambling
- 2.4Collaborate with other health professionals as indicated by assessment
- 2.5Determine entry to, or exclusion from, services according to organisation criteria
- 2.6Accurately record assessment results according to organisation guidelines
3 Develop a case plan with the client
- 3.1Identify and explore and develop options for addressing client needs and integrate into planning
- 3.2Identify and prioritise goals with client and negotiate and agree objectives and processes
- 3.3Negotiate and agree on case plans
- 3.4Define roles, responsibilities and accountabilities of clients, counsellors and other service providers
- 3.5Integrate cultural considerations into goal setting and negotiation
- 3.6Negotiate communication protocols, ongoing review and evaluation systems
- 3.7Document case plans and ongoing case notes according to organisation guidelines
4 Refer clients
- 4.1Identify client issues that are outside the scope of the service and/or the scope of the worker
- 4.2Identify appropriate service and other support options
- 4.3Inform the client of possible options and reasons for seeking other service and support options
- 4.4Confirm the client’s understanding of options
- 4.5Work with the client to determine referral options and responsibilities
- 4.6Make referral with client consent
- 4.7Provide assessment information to others, including relevant health and/or community services professionals according to consent requirements
Performance evidence
- worked collaboratively with at least 3 clients who gamble to harmful levels, including: assessing and documenting client issues; developing individualised case plans that identify strategies to assist them in to overcome problems associated with gambling
- used the following communication skills in work with clients: effective use of body language; paraphrasing; reflecting feelings; open and closed questioning or probing; summarising; reframing; exploring options; use of normalising statements
Knowledge evidence
- legal and ethical considerations (national, state/territory and local) for problem gambling, and how these are applied in organisations and individual practice: codes of conduct; discrimination; duty of care; human rights; privacy, confidentiality and disclosure; records management; rights and responsibilities of workers, employers and clients; specific legislation that affects gambling, including: state/territory Responsible Conduct of Gaming; work role boundaries – responsibilities and limitations; work health and safety
- types of gambling services in Australia and the different ways they are made available
- key gambling industry stakeholders and their interrelationships
- context for work in problem gambling, including: sector values and philosophies; historical – changing attitudes and approaches; cultural – factors that motivate people to gamble; political – current policy context; economic – links between economic conditions and levels of gambling, socioeconomic patterns, state revenue generation
- definitions and key indicators of problem gambling
- stages of problem gambling
- features of responsible gambling
- graduated risks of some forms of gambling
- potential impacts of problem gambling
- different models of work in problem gambling, when and how they are used, including: individual counselling and therapy; internet and telephone counselling; working with families and relationship counselling; community awareness, development and education; assessment and referral services; outpatient services; peer support/self help; crisis situation responses; relapse prevention; harm minimisation; group work; financial counselling; case management; residential and inpatient services
- existence and meaning of myths, chance, odds, randomness, gambling cycle
- problem gambling assessment processes, including: range of issues to be covered; types of assessment screens and tools; factors influencing the current status of the client including: current or baseline levels of gambling behaviour; readiness to change; physical, emotional, financial, legal and psychosocial state and immediate needs in these areas; gambling and other issues in the family
- factors for consideration when working with different types of clients: client of different ages; different gender communication styles; mandated and voluntary clients; Aboriginal and/or Torres Strait Islander people; culturally and linguistically diverse people
- considerations when working with clients at risk of self-harm, suicide or with mental health issues
- coexisting issues potentially impacting on the client, how to respond and sources for referral: housing; employment; financial; legal; relationship
- case management principles and processes
- referral agencies for people with problem gambling
- communication techniques, including: effective use of body language; paraphrasing; reflecting feelings; open and closed questioning or probing; summarising; reframing; exploring options; use of normalising statements
- referral options and availability
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Questions about assessing CHCGMB001
What does an assessment tool for CHCGMB001 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CHCGMB001 needs to address all 46 unit components: 4 elements with 25 performance criteria, 2 performance evidence requirements, 19 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for CHCGMB001?
Auditori pulls the current release of CHCGMB001 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CHCGMB001 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing CHCGMB001 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CHCGMB001, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
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