CHCFCS002 — Provide relationship counselling

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What an assessment for CHCFCS002 must cover

58 assessable components: 6 elements (28 performance criteria), 3 performance evidence and 27 knowledge evidence requirements. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Assess for safety risks in couple relationships

1.1Assess for domestic and family violence issues using established screening tools
1.2Take action to address any issues of safety according to organisation policy and legislative requirements
1.3Refer individuals to support services to manage issues of safety or risk according to individual needs
1.4Document issues of concern or potential risk according to policy and relevant legislation
1.5Assess whether there is a safe enough environment where violence exists to offer couple counselling
1.6Create safe environment for couples to maximise opportunities within the counselling session

2 Establish professional relationship with each individual

2.1Engage each individual using appropriate techniques and strategies
2.2Remain impartial in the professional counselling relationship with couples
2.3Explore and outline ethical boundaries and expectations of the professional counselling relationship
2.4Identify and manage problematic issues of the professional relationship with couples
2.5Take appropriate steps to prevent the development of problematic relationship issues between the counsellor and individuals within the couple
2.6Monitor and respond appropriately to the physical and emotional reactions of each individual to the counselling process

3 Identify and explore presenting problems

3.1Encourage individuals to describe the presenting problems and explore their understanding of why the problem exists
3.2Encourage couples to become aware of and discuss the problem in relation to associated behaviours or situations
3.3Elicit the couple’s understandings of attempts to previously manage the problem in the past
3.4Evaluate couple’s perception of their relationship prior to the problem existing
3.5Reframe problems and recursive interaction

4 Direct the therapeutic process of couples counselling

4.1Use questioning and counselling techniques effectively to explore couples options, motivations, and commitments for change
4.2Respond to communication difficulties including overt and covert aggression and hostility between individuals
4.3Identify strengths of the relationship and encourage individuals to negotiate and develop strategic goals to be achieved in their relationship
4.4Develop future session plans based on information and evidence obtained from current counselling session

5 Terminate counselling sessions

5.1Recognise when the counselling is no longer serving the interests or needs of the client
5.2Discuss with the client/s when counselling no longer appears to serve the clients interest or needs and either re-negotiate professional relationship or terminate the service
5.3Engage client/s in determining any further external interventions and arrange appropriate referrals

6 Seek feedback from the client/s about the counselling service provided

6.1Review counselling progress and provision regularly with clients
6.2Obtain feedback from the clients at the conclusion of the counselling service
6.3Use feedback strategies to encourage client contribution to improved counselling practice
6.4Review client feedback and use this to inform practice reflection and improvement as part of supervision

Performance evidence

performed the activities outlined in the performance criteria of this unit during a period of at least 50 hours of client work in a family counselling service
used specialised counselling communication skills
produced accurate and comprehensive case records, files and reports

Knowledge evidence

legal and ethical considerations for relationship counselling, and how these are applied in organisations and individual practice
codes of conduct
discrimination
duty of care
ethical dilemmas in practice, and processes for ethical decision-making
practitioner client boundaries and implications of unequal balance of power
privacy, confidentiality and disclosure, including limitations
records management
work role boundaries – responsibilities and limitations, including situations where usefulness of counselling may be limited and referral is required
work health and safety, including: stress management, supervision requirements
common presenting issues, and their characteristics and counselling challenges, including: pre and post separation issues, parenting and agreements, sexual relationship issues, fertility and/or pregnancy issues, financial issues, intimacy issues, grief and loss experienced one or both parties, family of origin influences, specific issues for same sex couples, cross cultural issues
processes, systems and requirements for contracting and reaching agreements with client about the nature, process and expected timeframes and responsibilities for counsellor and client
historical development of counselling theories and practice approaches, and their similarities and differences
contemporary research, scientific and professional information and approaches to counselling in diverse cultural contexts
broader contexts that impact family and relationship research and implications for practice
approaches used in couple counselling, their strengths, limitations and contraindications, including, including the principles and practices of major theories
ways to engage people in the counselling process, including: conversation – non problem-focused, discussion of self as counsellor in professional manner, respectful and non-judgemental attitude, even distribution of time between individuals in couple, open questioning in a non threatening manner, use of empathy and rapport building techniques
types of questioning used in relationship counselling, including: questioning to scan relationship web, reflexive questioning, relational questioning, circular questioning
issues impacting different types of couples, including: heterosexual couples, same sex couples, couples of different ages/stages of development
family and domestic violence considerations, including: indicators and dynamics of domestic and family violence and complexities of interpersonal interactions, e.g. power, abuse and conflict, procedures and instruments to screen for abuse before, during and after couple or family counselling and any additional safety planning requirements and procedures for clients and staff
concepts of couple, family and child dynamics in normal and abnormal developmental forms
stages of human development and how this knowledge applies to relationship counselling practice
characteristics of diversity, and how these impact on attitudes to, and values within, relationships, including: age, cognitive ability, culture, ethnicity, gender, socio-economic status, spirituality
the role of social context in the counselling relationship
counselling and case work processes, including those related to: contracting and what needs to be agreed, documentation, interactions with other professionals and service providers, interactions with the client, their family, significant others and carers
type and scope of referral options and pathways to support clients seeking interventions and supports beyond or in conjunction with counselling
own prejudices and stereotyping attitudes and their potential influence on counselling practice

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Questions about assessing CHCFCS002

What does an assessment tool for CHCFCS002 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CHCFCS002 needs to address all 58 unit components: 6 elements with 28 performance criteria, 3 performance evidence requirements, 27 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for CHCFCS002?

Auditori pulls the current release of CHCFCS002 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CHCFCS002 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing CHCFCS002 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CHCFCS002, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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