CHCDIV002 — Promote Aboriginal and/or Torres Strait Islander cultural safety

1 Identify cultural safety issues in the workplace

• 1.1Identify the potential impact of cultural factors on service delivery to Aboriginal and/or Torres Strait Islander clients
• 1.2Identify critical issues that influence relationships and communication with Aboriginal and/or Torres Strait Islander people
• 1.3Establish key aspects of cultural safety in consultation with Aboriginal and/or Torres Strait Islander people
• 1.4Evaluate the extent to which cultural safety is integrated in own work and workplace

2 Model cultural safety in own work

• 2.1Ensure work practices are grounded in awareness of one’s own cultural bias
• 2.2Reflect awareness of own and other cultures in work practices
• 2.3Use communication techniques and work practices that show respect for the cultural differences of Aboriginal and/or Torres Strait Islander people
• 2.4Engage with Aboriginal and/or Torres Strait Islander interpreters and colleagues as cultural brokers, according to situation needs

3 Develop strategies for improved cultural safety

• 3.1Support the development of effective partnerships between staff, Aboriginal and/or Torres Strait Islander people and their communities
• 3.2Identify and utilise resources to promote partnerships
• 3.3Devise and document ways to support the delivery of services and programs that are culturally safe and encourage increased participation
• 3.4Integrate strategies that encourage self-determination and community control in services and programs

4 Evaluate cultural safety strategies

• 4.1Agree outcomes against which cultural safety strategies can be measured
• 4.2Involve Aboriginal and/or Torres Strait Islander people in evaluations
• 4.3Evaluate programs and services against desired outcomes
• 4.4Revise strategies based on evaluation with appropriate engagement of Aboriginal and/or Torres Strait Islander people

What does an assessment tool for CHCDIV002 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for CHCDIV002 needs to address all 25 unit components: 4 elements with 16 performance criteria, 3 performance evidence requirements, 6 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for CHCDIV002?

Auditori pulls the current release of CHCDIV002 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for CHCDIV002 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing CHCDIV002 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of CHCDIV002, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.