BSBMED302 — Prepare and process medical accounts

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What an assessment for BSBMED302 must cover

32 assessable components: 4 elements (16 performance criteria), 5 performance evidence and 5 knowledge evidence requirements, plus 6 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.

Elements & performance criteria

1 Provide advice to patients about fee structure

1.1Identify and advise patients of fee schedule for different services
1.2Advise patients regarding entitlements and rebates
1.3Schedule medical appointments using appropriate booking and account systems

2 Process referrals to specialist practitioners

2.1Check referrals to ensure validity
2.2Follow correct procedures for referral
2.3File referral letters according to legislation and workplace policies and procedures

3 Prepare medical accounts for bulk billed and private patients

3.1Accurately follow procedures for billing based on account type
3.2Identify and cost procedures which are not eligible for Medicate rebate
3.3Select and complete appropriate account and billing documentation according to workplace and legislative requirements
3.4Follow procedures for preparing Veterans’ Affairs, workers’ compensation and motor vehicle third party accounts accurately
3.5Forward medical account to designated person or organisation according to legislation and account processing procedures

4 Process accounts

4.1Receive and document payments
4.2Prepare and issue receipts to person or authority according to legislation and workplace policies and procedures
4.3Reconcile Medicare payments with claims made by the medical practice
4.4Follow up overdue accounts
4.5Provide and store financial records and data in accordance with policies and procedures of the workplace

Performance evidence

provide accurate and clear advice to patients about a range of entitlements and benefits
use an appointment system to schedule medical appointments
process referrals according to legislative and organisational requirements
prepare, process and store medical accounts and payment records according to legislative and organisational requirements
follow up unpaid accounts

Knowledge evidence

outline Medicare entitlements
outline public and private health insurance systems
discuss key aspects of relevant legislation, regulations, standards and codes of practice that affect workplace operations
describe the differences between workers’ compensation, TAC and Veterans’ Affairs claims
explain procedures for patients without a Medicare card or number

Foundation skills

Reading: Recognises text within job specifications and work processes related to the processing and preparation of medical accounts
Writing: Records and uses appropriate written communication when preparing medical accounts and in various other medical administration contexts
Oral Communication: Uses everyday language with patients to provide advice relating to the fee structure for different services as well as following up overdue accounts
Numeracy: Uses basic mathematical calculations and arranges sequential numerical information when dealing with fees and processing medical accounts
Navigate the world of work: Recognises and responds to organisational and legislative requirements for tasks
Get the work done: Plans and organises workload and commitments to ensure work is completed in a timely manner Uses digitally based systems and technologies to access, organise and present information

Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.

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Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:

Questions about assessing BSBMED302

What does an assessment tool for BSBMED302 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for BSBMED302 needs to address all 32 unit components: 4 elements with 16 performance criteria, 5 performance evidence requirements, 5 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for BSBMED302?

Auditori pulls the current release of BSBMED302 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for BSBMED302 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing BSBMED302 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of BSBMED302, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.

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