AURVNA002 — Provide vehicle total loss assessments
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What an assessment for AURVNA002 must cover
43 assessable components: 5 elements (24 performance criteria), 2 performance evidence and 9 knowledge evidence requirements, plus 8 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Prepare for vehicle assessment
- 1.1Assessment information is gathered
- 1.2Assessment information is reviewed and interpreted
- 1.3Materials, resources and safety equipment are located and checked for safe use
2 Inspect vehicle
- 2.1Vehicle assessment process is determined and followed
- 2.2Vehicle to be inspected is located
- 2.3Workplace policies and procedures, safety requirements and workplace environmental practices and policies are read and complied with
- 2.4Vehicle is inspected to ensure compliance with insurance claim requirements in line with compliance requirements
- 2.5Preferred dismantling and inspection methods are determined that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements
- 2.6Dismantling and inspection methods are communicated to repair estimator
- 2.7Damage and faults to vehicle system and components are determined
- 2.8Required outsourcing to specialist services is determined
3 Determine vehicle repair action
- 3.1Preferred repair method for vehicle system and components is selected that conforms to vehicle workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements
- 3.2Preferred repair methods for paint, trim and accessories are selected that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements
- 3.3Job procedures are determined that use exchanged or recycled parts as appropriate
- 3.4Repair methods are communicated and agreed with repairer and/or specialist services
- 3.5Estimated cost of repairs is calculated
- 3.6Settlement action is decided
4 Calculate total loss value
- 4.1Valuation supporting documentation is compiled
- 4.2Salvage value is determined
- 4.3Total loss calculation is performed
- 4.4Research and validation of vehicle prior accident values and salvage value are conducted
5 Complete post-assessment documentation
- 5.1Written-Off Vehicles Register (WOVR) information is completed according to relevant state or territory regulations, and workplace policies and procedures
- 5.2Vehicle assessment report is completed, including recommended settlement
- 5.3WOVR entry information and vehicle assessment report are submitted according to workplace policies and procedures
Performance evidence
- provide a vehicle total loss assessment on a minimum of two occasions, on different damaged vehicles
- complete and submit Written-Off Vehicles Register (WOVR) information and vehicle assessment report.
Knowledge evidence
- motor vehicle mechanical, electrical, paint, panel and structural: - minor and extensive damage and faults - dismantling and repair methods - transferred damage and individual vehicle design
- methods for sourcing current retail costs of vehicles and vehicle components and materials
- vehicle inspection and damage assessment procedures and methodologies, including repair set-up and dismantling procedures
- current assessing and quoting methodologies, including total loss calculation
- relevant automotive websites to locate information on current best practice and future trends in vehicle loss assessment
- general insurance industry knowledge, including relevant sections of: - Insurance Contracts Act - state or territory Fair Trading Act - Motor Vehicle Insurance and Repair Industry Code of Conduct - contract and insurance law
- methods for sourcing manufacturer and component supplier specifications, including workshop manuals and repair guides
- applicable commonwealth, state or territory laws, regulations and standards relating to inspecting vehicles and determining vehicle damage, including: - commercial-in-confidence practices - Competition and Consumer Act - copyright law - intellectual property - personal legal liability - WOVR legislation - Workplace Health and Safety Act or Occupational Health and Safety Act - environmental regulations
- workplace policies and procedures relating to vehicle inspection and determining vehicle damage, including: - recording and reporting procedures - use of digital images.
Foundation skills
- Reading: interpret assessment information interpret technical information and specifications interpret information relating to insurance claims and inspection requirements understand safety procedures.
- Writing: accurately record WOVR information use common industry terminology when completing vehicle assessment reports.
- Oral communication: engage with repairers and specialist providers obtain vehicle assessment information from others report work outcomes and problems use common industry terminology.
- Numeracy: calculate cost estimates calculate total loss interpret technical measurements.
- Digital literacy: use communication devices and computerised equipment to: - determine current values and costs - prepare WOVR information and vehicle assessment report - search and gather supporting material, including digital images.
- Planning and organising: identify and avoid planning and scheduling problems.
- Problem-solving: identify technical and procedural problems prevent time and material wastage.
- Technology: take digital images.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Questions about assessing AURVNA002
What does an assessment tool for AURVNA002 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for AURVNA002 needs to address all 43 unit components: 5 elements with 24 performance criteria, 2 performance evidence requirements, 9 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for AURVNA002?
Auditori pulls the current release of AURVNA002 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for AURVNA002 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing AURVNA002 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of AURVNA002, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- AURVNA001 — Provide vehicle loss assessments and identify repair requirements
- AURVNA003 — Review vehicle repair quotations
- AURVNA004 — Apply insurance industry knowledge to vehicle loss assessments
- AURVNA005 — Inspect quality of vehicle repair work
- AURVNA006 — Identify and value vehicle salvage
- AURVNA008 — Apply automotive body and paint knowledge to vehicle loss assessments
- AURVNA107 — Apply automotive mechanical and electrical knowledge to vehicle loss assessments
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