AURAAA001 — Work in an automotive administration role
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What an assessment for AURAAA001 must cover
43 assessable components: 5 elements (22 performance criteria), 3 performance evidence and 12 knowledge evidence requirements, plus 6 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Meet automotive administration employment requirements
- 1.1Structure of automotive industry sector and relevant associations, occupations and job roles are identified
- 1.2Company business requirements are interpreted and work conditions identified
- 1.3Company organisational structure, and roles and responsibilities of team members and team leader, are identified
- 1.4Own work role, personal responsibilities and accountabilities are clarified
- 1.5Lines of authority and reporting requirements are identified and followed
- 1.6Company expectations and requirements, including client focus and privacy and confidentiality requirements, are identified and followed
2 Manage daily work activities
- 2.1Individual tasks are prioritised and completed according to work schedule, company standards, workplace procedures and team expectations, and within required timeframes
- 2.2Assistance is sought from team leader when difficulties arise in achieving allocated tasks
- 2.3Changes are made to workload or work priorities as required
- 2.4Own work is monitored and adjusted according to feedback from supervisors
3 Maintain a safe environment
- 3.1Safety requirements are identified and followed
- 3.2Personal work space is kept in a clean, organised and safe condition according to workplace procedures
- 3.3Potential hazards and hazardous practices are identified and reported to appropriate persons
4 Contribute to a productive team environment
- 4.1Information and instructions relevant to team activities are identified and shared with team members to ensure work goals are met
- 4.2Individual contributions to team activities are clarified and confirmed with team members
- 4.3Assistance is provided to team members and constructive feedback is provided and encouraged
- 4.4Improvements to work activities and variations in the quality of components and work practices are noted and reported to team leader according to workplace procedures
- 4.5Causes of disharmony and other barriers to achievement are referred to team leader for resolution
5 Identify own development needs
- 5.1Personal skills are assessed to identify strengths and improvement opportunities, and are matched against job role and company requirements
- 5.2Personal goals are determined and potential automotive career path options explored and matched against personal goals
- 5.3Steps are taken, in consultation with team leader or manager, to identify own learning needs for future work requirements
- 5.4Opportunities to learn and develop required skills and knowledge for future automotive industry work are identified and acted on as required
Performance evidence
- complete assigned administrative work activities in an automotive administration workplace or a simulated environment on three occasions doing different administrative activities within commercially realistic timeframes
- prepare one daily and one weekly individual work plan or schedule outlining own administrative duties and highlighting the interactions with other team members or activities
- prepare a personal learning and development plan
Knowledge evidence
- work health and safety (WHS) and occupational health and safety (OHS) requirements relating to working in an automotive administration workplace, including procedures for: selecting and using personal protective equipment (PPE); following ergonomic work practices; using correct manual handling procedures when moving workplace items
- structure of relevant automotive industry sector, and roles of the key industry associations, regulatory bodies, occupations and job roles
- typical administrative duties in the relevant automotive industry sector
- key features of relevant industrial awards, workplace agreements, and trainee or apprentice agreements
- company expectations and requirements, including: working hours, work ethic and presentation standards; authority and reporting lines; automotive terminology relating to work activity; privacy and confidentiality; client and customer service ethos
- own job role and accountabilities, including: position description; reporting and supervisory arrangements; role within team or work group
- techniques for prioritising own work
- methods for documenting work schedules or action plans
- features of effective teams, including: composition of work groups or teams; roles and responsibilities of members; group dynamics; impact of working effectively with others on individual and group performance; meeting and reporting procedures
- communication techniques for obtaining and clarifying information and instructions, including: active listening; questioning techniques; conflict resolution techniques
- methods for obtaining and giving feedback, including: formal and informal performance appraisal methods; verbal and non-verbal communication techniques; techniques for supporting team members
- personal learning and development, including: techniques for assessing own strengths and opportunities for improvement; goal setting methods and techniques; sources of information on learning opportunities; formats for documenting personal learning and development plans
Foundation skills
- Reading skills: interpret textual and numerical information in product or service documentation.
- Writing skills: legibly and accurately enter information into workplace schedules, forms and databases.
- Oral communication skills: participate in verbal exchanges using active listening and questioning techniques.
- Numeracy skills: estimate and calculate timeframes to manage work schedules.
- Digital literacy skills: use digital systems and tools to communicate with others; access, organise and present information.
- Technology skills: use office equipment to complete work schedules.
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
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Questions about assessing AURAAA001
What does an assessment tool for AURAAA001 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for AURAAA001 needs to address all 43 unit components: 5 elements with 22 performance criteria, 3 performance evidence requirements, 12 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for AURAAA001?
Auditori pulls the current release of AURAAA001 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for AURAAA001 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing AURAAA001 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of AURAAA001, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
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