AHCIRG349 — Recommend irrigation products and services
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What an assessment for AHCIRG349 must cover
40 assessable components: 6 elements (23 performance criteria), 6 performance evidence and 7 knowledge evidence requirements, plus 4 foundation skills. An audit-defensible tool maps every question and task back to these — that mapping is the coverage matrix Auditori generates alongside the assessment.
Elements & performance criteria
1 Research and apply knowledge of store product range
- 1.1Access relevant sources of information to develop irrigation product knowledge
- 1.2Identify products according to relevant product information
- 1.3Operate store products, machinery and equipment safely
- 1.4Apply knowledge of irrigation product range when recommending to clients
2 Recommend irrigation products
- 2.1Identify client irrigation needs
- 2.2Provide and explain details of product specifications to client to assist with buying decisions
- 2.3Explain features and benefits of products to client to create a buying environment
3 Estimate quantities
- 3.1Estimate accurate quantities of irrigation products from measurements and information provided, according to product requirements
- 3.2Provide quotation based on estimated quantities to client
4 Advise on irrigation product warranties
- 4.1Provide to client clear explanation of the comparisons between products and manufacturer warranties
- 4.2Confirm individual product warranty terms and conditions from relevant sources of information
- 4.3Provide to client written information regarding individual product warranty terms and conditions, including extended or promotional warranties
5 Negotiate price and payment options
- 5.1Explain payment options, including store recommended retail pricing for various brand options
- 5.2Negotiate individual product prices where necessary to achieve sales
- 5.3Complete sales documentation according to workplace requirements
6 Advise on and arrange product service and repairs
- 6.1Question client to determine nature of product service or repair requirements
- 6.2Identify requirements by accessing manufacturer information
- 6.3Offer solutions, taking into consideration the nature of the requirements and available product information
- 6.4Identify and discuss the service or repair process
- 6.5Quote price and timeline for basic service or repairs
- 6.6Obtain client details and record on repair form
- 6.7Label item for repair and store securely according to workplace procedures
- 6.8Notify client on completion of service or repair
Performance evidence
- An individual demonstrating competency must satisfy all of the elements and performance criteria in this unit.
- There must be evidence that the individual has recommended irrigation products and services on at least two occasions, and has:
- demonstrated and explained a range of irrigation products
- provided advice on irrigation product specifications and warranties
- negotiated individual product prices
- determined product service and repair requirements
Knowledge evidence
- irrigation product components, controls, features and functions
- store irrigation products range, service and repair policy
- manufacturer specifications and workplace safety requirements for a range of irrigation products
- principles of customer service and sales techniques
- principles and practices for recommending irrigation products and services
- irrigation product characteristics, technical capabilities and limitations
- price negotiation techniques and payment options for the store
Foundation skills
- Reading: Interpret textual information from a range of sources to identify relevant and key information about product range, including product specifications and warranty terms and conditions
- Writing: Document estimates and quotes
- Oral communication: Use clear language with customers to explain product specifications, warranties, service and repair requirements, and to compare products
- Numeracy: Estimate irrigation product costs Estimate service and repair costs
Unit content sourced from training.gov.au — © Commonwealth of Australia, licensed under CC BY 4.0. Auditori is not affiliated with the Department of Employment and Workplace Relations.
See what you get before you start
Real, unedited Auditori output (RIIHAN201E shown), branded for a sample RTO:
Questions about assessing AHCIRG349
What does an assessment tool for AHCIRG349 need to cover?
To satisfy the Principles of Assessment and Rules of Evidence, an assessment for AHCIRG349 needs to address all 40 unit components: 6 elements with 23 performance criteria, 6 performance evidence requirements, 7 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.
How does Auditori generate an assessment tool for AHCIRG349?
Auditori pulls the current release of AHCIRG349 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.
Is the first assessment tool really free?
Yes. Every new account includes one free credit — enough to generate the complete assessment tool for AHCIRG349 — with no card and no subscription required. After that it's pay-as-you-go per unit.
Can I check my existing AHCIRG349 assessment instead of generating a new one?
Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of AHCIRG349, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.
Related units
- AHCIRG102 — Support irrigation work
- AHCIRG219 — Assist with low volume irrigation operations
- AHCIRG220 — Assist with surface irrigation operations
- AHCIRG221 — Assist with pressurised irrigation operations
- AHCIRG222 — Assist with pump and flow control device operations
- AHCIRG301 — Install gravity fed irrigation systems
- AHCIRG328 — Operate irrigation controller and sensor technology
- AHCIRG336 — Operate and maintain gravity fed irrigation systems
- AHCIRG337 — Measure irrigation delivery system performance
- AHCIRG338 — Troubleshoot irrigation systems
- AHCIRG339 — Monitor soils under irrigation
- AHCIRG340 — Install irrigation pumps
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