AHCCHM406 — Provide advice and sell farm chemicals

1 Establish customer needs

• 1.1Use interpersonal skills to engage customer and identify needs
• 1.2Handle customer enquiries courteously and promptly according to workplace procedures and legislative requirements
• 1.3Match available products to customer needs and environmental considerations

2 Research and provide product advice

• 2.1Research and update knowledge and understanding of farm chemicals and related products from authoritative sources
• 2.2Research local workplace and district requirements for farm chemical products
• 2.3Provide advice to customer in a timely and professional manner according to workplace procedures and legislative requirements
• 2.4Consider and discuss environmental considerations, non-chemical alternatives and additional products
• 2.5Address customer concerns and questions
• 2.6Check that information and directions on the product label are understood by the customer
• 2.7Provide safety information to the customer for recommended products
• 2.8Prepare and supply quotations according to workplace procedures

3 Sell products

• 3.1Check relevant licences or accreditation regarding the sale and handling of farm chemicals are held by salesperson and workplace
• 3.2Complete sales to maximise potential for customer satisfaction according to workplace procedures and legislative requirements
• 3.3Supply Safety Data Sheets (SDS) to customers purchasing registered chemicals
• 3.4Identify and respond to opportunities for add-on and repeat sales

4 Complete sales documentation and maintain products

• 4.1Handle and store farm chemical products safely and efficiently according to workplace health and safety and manufacturer requirements, and chemical legislation and regulations
• 4.2Complete sales documentation according to workplace procedures
• 4.3Monitor sales results against specified criteria
• 4.4Review sales techniques to enhance future sales results
• 4.5Monitor stock levels and follow reordering procedures

What does an assessment tool for AHCCHM406 need to cover?

To satisfy the Principles of Assessment and Rules of Evidence, an assessment for AHCCHM406 needs to address all 42 unit components: 4 elements with 20 performance criteria, 9 performance evidence requirements, 9 knowledge evidence requirements, and the foundation skills. A coverage matrix mapping each question and task to these components is what an auditor looks for.

How does Auditori generate an assessment tool for AHCCHM406?

Auditori pulls the current release of AHCCHM406 from training.gov.au and generates a complete package: candidate assessment, assessor guide with model answers and observation criteria, and a coverage matrix mapping every component. A suitably qualified person then reviews and approves the draft in a built-in workflow — consistent with ASQA's guidance on AI use in VET — before export as branded PDF and editable Word.

Is the first assessment tool really free?

Yes. Every new account includes one free credit — enough to generate the complete assessment tool for AHCCHM406 — with no card and no subscription required. After that it's pay-as-you-go per unit.

Can I check my existing AHCCHM406 assessment instead of generating a new one?

Yes — upload your existing assessment or learner guide and Auditori maps it against every element, performance criterion, PE and KE of AHCCHM406, showing exactly what's covered and what's missing. Mapping costs a quarter of a credit.