ACMARM403 — Identify and respond to animal behaviour in animal management and regulation environment

Elements & performance criteria

Performance evidence

• accurately identified the physical characteristics of at least ten different animals by species, breed, type and group
• interpreted species-specific body language and signs of likely emotional state and arousal for three individual animals
• identified at least three species-specific behaviours and the decision making criteria and process for determining when intervention is required, including: • a statutory response • a referral to a suitably qualified person
• discussed animal behaviour options or advice with at least two different animal owners/carer using accurate animal industry and regulatory language
• maintained accurate records, using industry terminology for animal behaviour and correct regulatory terminology, where appropriate for context

Knowledge evidence

• physical characteristics used to identify a range of animals by species and/or breed, including any special classes or groups of animals (restricted, regulated, retired or decommissioned)
• species-specific behaviour for species commonly encountered in animal management regulatory work or workplace context, including: • body language, signs of emotional states and psychological arousal, and coping strategies • signs of common behavioural issues of companion species • the owner/carer–animal relationship and its effect on animal behaviour • common species-specific behaviours linked to nuisance complaints
• risks associated with responding to animal behaviour, including: • welfare and health of animals, owners, public • duty of care and legal risks
• signs of unwanted, unusual or maladaptive behaviour
• species-specific techniques for minimising stress and fear
• basic principles of behaviour modification and animal training
• overview of animal health, hygiene and disease, including transmission routes for zoonotic diseases
• what to look for in the environment, including where the animal lives, how it is managed by its owner/carer and how that impacts on animal behaviour
• overview of the key principles of animal welfare and relevant approaches to assessing welfare and wellbeing
• key requirements of relevant legislation, regulations, standards and codes of practice relevant to work undertaken in an animal management environment
• the range of offences and statutory responses available under relevant legislation to deal with animal behaviour issues, where applicable to context

Foundation skills

• Reading: Interpret and comprehend information in legislative and workplace documentation relevant to responding to animal behaviour
• Writing: Use accurate animal industry and regulatory terminology to describe animal behaviour
• Oral communication: Discuss animal behaviour with others using current, best practice terminology, and language and tone appropriate to audience Use questioning and active listening to clarify and confirm understanding

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Questions about assessing ACMARM403